IT & Security Ops Manager

Job description

ABOUT SQUINT Our mission is to accelerate human potential. Squint is the Industrial AI company that turns operating knowledge into action. Our technology serves Fortune 500 leaders across manufacturing, field services, and utilities. Companies such as PepsiCo, Continental Tire, and Tenneco use Squint to capture and activate their essential tribal knowledge, standards docs, and OT data into procedures, orchestrated work, and context for AI agents to act on. Some things to know about us: - We are obsessed with our customers, and they’ll tell you so themselves https://www.youtube.com/watch?v=eQlDL4VLtXo. - We raised a $40M Series B https://www.linkedin.com/feed/update/urn:li:activity:7361027928932958209/ in 2025, backed by elite investors including Sequoia Capital, Menlo Ventures, TCV and The Westly Group. - Fast Company named us to their Most Innovative Companies list in 2025 https://www.squint.ai/blog/squint-fast-company-world-most-innovative-companies-2025 and 2026 https://www.linkedin.com/posts/devinbhushan_squint-was-just-named-to-fast-companys-most-share-7442430179882446849-ef2i/. - We were named to Built In’s Best Startups to Work for in SF https://www.linkedin.com/posts/devinbhushan_really-thrilled-that-our-team-was-named-to-activity-7415452189810167808-1Akj?utm_source=share&utm_medium=member_desktop&rcm=ACoAAB8vOBIBM6Y1CF9I6eZD7s9xE_9XEUQZXdY list. - Read more about us in Upstarts Media https://www.upstartsmedia.com/p/squint-industrial-ai-beats-anthropics-openai, Fortune https://fortune.com/2025/08/12/exclusive-squint-raises-40-million-at-265-million-valuation-to-modernize-manufacturing-for-companies-like-pepsi-and-michelin/, Forbes https://www.forbes.com/sites/zoyahasan/2025/08/15/ai-startup-squint-raises-40-million-to-keep-pepsico-and-fords-machines-running/, and more https://www.squint.ai/blog. ABOUT THE ROLE We're hiring an IT & Security Ops Manager to own the systems, tools, and infrastructure that keep every Squinter productive — and secure. Sitting within our Finance & Operations team, you'll be the person who makes sure new hires get set up on day one, our tools and vendors are managed well, and our basic security hygiene is solid — all without slowing anyone down. You'll also be a key partner in our SOC 2 and compliance efforts, keeping our controls audit-ready. WHAT YOU’LL DO - Own our internal systems: You'll manage the SaaS tools, devices, and access that Squinters use every day — provisioning, deprovisioning, and everything in between. - Run IT for onboarding and offboarding: You'll make sure every new hire has what they need on day one, and that access is cleanly removed when someone leaves. - Manage vendors and procurement: You'll own relationships with our software and hardware vendors — selection, contracting, renewals, and spend tracking. - Keep the basics tight: You'll own foundational security hygiene (access management, device policies, SSO) in partnership with Engineering. - Support compliance and audits: You'll help maintain our SOC 2 controls and other compliance requirements — pulling evidence, keeping access reviews and device policies audit-ready, and working with Finance/Legal and auditors during review cycles. - Be the go-to for IT issues: When something breaks, you're the first call — and you're building the tooling and runbooks so fewer things break in the first place. ABOUT YOU - You're the person people go to when something technical breaks and needs fixing now. - You're organized and process-minded, but not bureaucratic about it. - You care about security fundamentals without needing to be a full-time security engineer. - You're comfortable working within a compliance framework (SOC 2 or similar) without treating it as a checkbox exercise. - You're comfortable being a department of one, and building support systems from scratch. WHAT YOU’LL BRING - 5-8+ years of experience in IT operations, systems administration, or a similar role, ideally at a startup. - Experience managing SaaS tooling, device fleets, and vendor relationships. - Working knowledge of core security practices (SSO, access management, device management); experience supporting SOC 2 or similar compliance programs is a plus. - Strong organizational skills and a bias toward clear documentation. BENEFITS Based out of our office in San Francisco, we love the energy of in-person collaboration. - Competitive Salary and Equity - Comprehensive Medical, Vision, and Dental care - Flexible PTO Policy - Lunch and Dinner Service - Wellness Benefit - Maven Family Planning Benefits - Partnership with Care.com http://Care.com - Mental Health Services - 401(k) Retirement Plan - Pre-Tax Commuter Benefit for Parking & Public Transit - Company-wide Retreats - Subsidized Uber to and from the office A FINAL NOTE We are committed to creating a diverse and inclusive workplace. Squint is an equal opportunity employer, welcoming applicants from all backgrounds without regard to race, gender, age, or any other protected characteristic. We encourage you to apply even if you're not quite sure you fit all the requirements for the role! Ready to redefine the future? Join us at Squint and be a part of something revolutionary.