IT Senior Program Manager

Job description

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures. As an IT Senior Program Manager, you will be responsible for the full ERP lifecycle—from initial scoping through multi-site deployment—while actively leading process mapping sessions to optimize business processes. Bridging the gap between IT and business stakeholders, you will facilitate critical discussions and drive the decisions necessary to transform our Order-to-Cash (O2C), Supply Chain, and Distribution capabilities, including all integrated boundary applications. This high-impact hybrid role requires a blend of strategic program leadership and hands-on business analysis skillsets. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. Remote: At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion. What You Will Do: Program Strategy & Leadership Develop comprehensive program plans, objectives, and strategies that align tightly with organizational goals. Lead ERP implementations from the inception of scope and planning through execution, go-live, and post-implementation support. Develop and manage program budgets, ensuring accurate forecasting and tracking. Effectively allocate resources, including project team members, internal contractors, and external technology integration vendors. Process Engineering & Optimization Map current-state ("as-is") and design future-state ("to-be") processes for a multi-site manufacturing environment. Identify process gaps and uncover opportunities for automation and efficiency within the ERP ecosystem. Take ownership of the Technology Roadmap to support the broader Business Transformation Roadmap, partnering closely with assigned business leaders to maintain and evolve the strategy. Project Execution & Quality Assurance Lead the execution of multiple projects within the technology transformation roadmap. Ensure strict adherence to PMO methodologies, best practices, and quality standards while monitoring progress and resolving issues across multiple facility rollouts. Lead User Acceptance Testing (UAT) and system validation. Ensure all project deliverables meet quality standards, align with industry’s best practices, and comply with relevant regulations (e.g., Sarbanes-Oxley). Stakeholder Alignment & Change Management Establish and maintain strong relationships with executive program sponsors, multi-site plant managers, and cross-functional teams. Manage expectations to ensure deliverables meet the specific needs of supply chain and manufacturing leaders. Develop and implement change management strategies to ensure smooth project implementation and user adoption across various manufacturing sites. Anticipate resistance, facilitate organizational readiness, and lead user training sessions. Establish effective reporting mechanisms to keep stakeholders informed of project progress, risks, and issues. Prepare and present regular, high-level status reports to senior management. What You Need to Succeed: Education: Bachelor’s degree in information technology, Business Administration, or a related field. Master's degree, PMP, CBAP (Certified Business Analysis Professional), or Scrum Master certification is a strong plus. Experience: Minimum of 10 years of proven experience as an IT Program Manager successfully managing and delivering complex IT projects. Manufacturing Expertise: Strong IT experience and understanding of manufacturing business processes, specifically Order to Cash, Supply Chain, and Distribution, and boundary business applications. ERP Implementation: Demonstrable experience leading end-to-end ERP implementations (Microsoft Dynamics 365 is preferred) from initial scoping and planning inception to full implementation and stabilization. Multi-Site Experience: Proven track record of deploying systems and standardizing processes across a multi-site, potentially global, manufacturing company. Methodology & Tools: Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid), business analysis frameworks, and proficiency in PM software/tools. Business Acumen & Analytical Skills: Strong analytical and problem-solving abilities, with a focus on driving results, achieving project objectives, and understanding the financial impacts of supply chain operations. Leadership & Communication: Excellent leadership and team management skills. Exceptional communication and interpersonal skills, with the ability to effectively engage, influence, and translate "IT speak" to business stakeholders at all levels. Compliance: Knowledge of regulated systems and compliance standards, including Sarbanes-Oxley (SOX). Work Environment: Ability to work in a fast-paced, dynamic environment, managing multiple priorities across different time zones and cultures. Technology: Familiarity with emergent technologies and/or demonstrated experience in the use of AI tools is a strong plus. Travel up to 25% Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy” Unlimited Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury Life Insurance – Term life coverage with the option to purchase supplemental coverage Tuition Reimbursement Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through Clifton Strengths assessment & coaching Apply Today! Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team . © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy