IT Service Delivery Manager

Job description

**Team Overview:** The IT department ensures the smooth operation and security of all technology systems across Alternative Heat. From managing hardware and software to supporting network infrastructure and cybersecurity, the team enables employees to work efficiently and securely. They also lead digital innovation initiatives, providing technical solutions that enhance collaboration, data management, and overall business performance. **Role Overview:** Lead the IT support function, ensuring employees receive reliable and effective IT services across the business. Manage and develop the IT support team, drive service improvements, oversee key suppliers, and ensure IT support keeps pace with the needs of a growing organisation. **Job Title| IT Service Delivery Manager Location| Head Office Hours| Monday-Thursday 8am-5pm and Friday 8am-3pm Salary| Competitive Depending on Experience**