IT Specialist

Job description

TL;DR As one of the first IT hires at Lovable, you'll be part of the backbone that keeps our people productive and our office running smoothly. This is a hands-on IT role with a builder's mindset, where you'll use AI and automation to unblock our team fast. WHY LOVABLE? Lovable is the software creation platform that gives people the power to act on the problems closest to them. For decades, turning an idea into software required so much capital, technical fluency, and time that many ideas never came to life. Lovable is the counterargument: a platform for all people with ideas, ambition, and problems worth solving. From solopreneurs to small business owners to teams at companies like Adidas and Zendesk, people have built over 60 million projects on Lovable since its launch in November 2024. And we’re just getting started. We’re building a generational company from Stockholm, with growing teams in London, Boston, New York, and San Francisco. Our team is small, talent-dense, and moving quickly, with a culture rooted in extreme ownership, high velocity, and low-ego collaboration. We look for people who care deeply, ship fast, and are eager to make a dent in the world. Lovable is one of TIME’s 100 Most Influential Companies and has been recognized on the Forbes AI 50 and CNBC Disruptor 50, reflecting our momentum as one of Europe’s fastest-growing AI companies and one of the most ambitious places to build in this next era of software. WHAT WE'RE LOOKING FOR - At least 3 years of experience in an IT operations or sysadmin role at a tech company - Experience managing vendor relationships, including negotiating costs and evaluating features - Track record of leading multi-stakeholder projects from start to finish - Strong troubleshooting skills in macOS or Linux environments is a plus - Experience with Apple MDM tools (Iru/Kandji in particular) is a plus - Familiarity with professional software development tools is a plus WHAT YOU'LL DO - Be technically responsible for a range of SaaS products internally, ensuring ROI, compliance and adoption - Lead implementations projects, ranging from internal apps, SaaS migrations and physical buildouts. - Assist our IT support function resolve hardware and software issues, triaging and resolving support tickets promptly - Actively automate repetitive support tasks using AI tools and scripting, and maintain documentation that enables team self-service - Partner with the Security team to protect our data while keeping the developer experience smooth HOW TO APPLY - Please submit your application in English, which is our working language at Lovable. - We’re committed to fair and equal treatment for all candidates. If you’re interested, apply via our careers portal - Note: This is an office-first position not suitable for remote work