IT Specialist

Job description

The Language Doctors, Inc. is a leading language solutions provider committed to delivering top-quality linguistic and technology-driven services. We are looking for a detail-oriented and proactive IT Specialist to join our remote team. This role is ideal for professionals who enjoy solving technical challenges and ensuring seamless IT operations in a cloud-based environment. Key Responsibilities Provide remote technical support to our global team. Install, configure, and maintain systems, networks, and cloud-based applications. Troubleshoot and resolve hardware, software, and connectivity issues. Administer network workstations using TCP/IP protocols. Manage system security, backups, and disaster recovery procedures. Monitor and optimize network and system performance. Document IT procedures and support requests. Requirements 2–3 years of experience in IT systems and network support (entry-level candidates with strong skills are also encouraged to apply). Professional English level (written and spoken). Solid understanding of cloud platforms (AWS, Google Cloud, or Azure). Experience with remote IT tools and ticketing systems. Strong problem-solving and analytical skills. Preferred Skills: Experience in cybersecurity or data protection. Familiarity with automation or scripting tools. Previous experience in international or remote teams. Available Schedule : Monday to Friday from 5:00 PM – 1:30 AM EST Monday to Friday from 1:30 AM – 9:00 AM EST Friday to Sunday from 9:00 AM – 9:30 PM EST Saturday to Monday from 9:00 AM – 9:30 PM EST The Language Doctors, Inc. is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Visit our website at to learn more about us.