IT Specialist/Associate IT Specialist (2 positions) - Information Technology Services Office

Job description

Department: Information Technology Services Office Job Posting Details The Information Technology Services Office (ITSO) is responsible for developing and managing the University’s IT infrastructure and information systems. We champion the effective and innovative uses of IT to support learning, research, and administrative activities. The Enterprise Architecture & Technology team in ITSO manages a broad range of advanced technologies including public and private clouds, identity and access management, server and desktop environments, application platforms, AI technology, and High-Performance Computing (HPC) clusters for research computation. We are seeking skilled IT professionals to join the Enterprise Architecture & Technology team with below: Key Responsibilities Manage and support operations for servers and storage in data center environment Manage and support public and private cloud platforms Conduct system monitoring, security patching, performance tuning and capacity planning Support change management, release coordination, ensuring compliance with control processes Maintain documentation of system configurations, procedures, and operational guidelines Stay current with emerging technologies and new products, plan and implement new solutions to meet business needs and improve operational efficiency Requirements Bachelor's degree in computer science, engineering, information systems, or a related field At least five years of relevant experience Hand-on experience in Windows server, Linux system administration (RHEL, Ubuntu), storage systems (Dell, Everpure) and network (FC, RoCE) Experience in virtualization technologies (VMware, Azure Local, Sangfor) and containerization technologies (Docker, Kubernetes) Experience in Veeam backup solution in an enterprise data center scale Experience in public cloud platforms including Azure, AWS, or AliCloud Familiar with scripting for automation and monitoring needs, experience in AIOps is a definite advantage Good command of written and spoken English and Chinese Excellent analytical, problem-solving, communication, and teamwork skills with a self-initiative attitude Ability to work effectively under pressure and manage multiple tasks Applicants with less relevant experience may be considered for the position of Associate IT Specialist. (Duration: 2 years, renewable) Starting salary will be commensurate with qualifications and experience. Fringe benefits including annual leave, medical and dental benefits will be provided. A gratuity will be payable upon successful completion of contract. Please apply on or before: 21 September 2026 . (Information provided by applicants will be used for recruitment and other employment-related purposes. Applicants should read th e Personal Information Collection Statement b efore submission of application.) HKUST is an equal opportunities employer and is committed to our core values of inclusiveness, diversity, and respect.