IT Specialist - Cagliari Teleport

Job description

Connect with Eutelsat Be part of a new era in communications, transforming connectivity with Eutelsat – the world’s first GEO-LEO integrated global satellite operator. As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world. With Eutelsat You’ll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Why Eutelsat? Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women. Ways of Working That Drive Us : As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles. Sustainability at Our Core: At Eutelsat, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space. Work-Life Balance: We offer flexible schedules and hybrid work options to help you balance your personal and professional life. At Eutelsat, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home. Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology Job Overview: We are seeking a proactive and hands-on IT Specialist to join our team in Cagliari. The successful candidate will provide on-site IT support for the Teleport, ensuring the reliability, security, and efficiency of local IT services and infrastructure. The role combines technical support, systems maintenance, IT governance activities, asset management, and procurement administration. The candidate will work closely with local users, global IT teams, vendors, and business stakeholders to ensure high-quality IT services and operational excellence. What You'll Do: On-Site IT Support Provide first and second-level technical support to end users at the Cagliari Teleport. Troubleshoot and resolve hardware, software, network, printing, and connectivity issues. Support employee onboarding and offboarding activities, including workstation preparation and equipment deployment. Assist users with Microsoft 365 applications, collaboration tools, and standard corporate software. Coordinate with regional and global IT teams for incident resolution and service requests. Systems & Infrastructure Maintenance Monitor and maintain local IT infrastructure, including workstations, meeting room equipment, network devices, and peripheral systems. Support the implementation of security policies, software updates, and IT standards. Assist with inventory management of IT assets and equipment. Support local IT projects and infrastructure upgrades. IT Governance & Compliance Ensure compliance with corporate IT policies, procedures, and security standards. Maintain accurate documentation of IT assets, processes, and local technical configurations. Support audits, governance initiatives, and operational reporting activities. Monitor adherence to cybersecurity and data protection requirements. Procurement & Asset Management Create and manage purchase requests for hardware, software, and IT services. Process goods receipts and maintain procurement records for the entire IT department. Liaise with suppliers and internal purchasing teams to ensure timely delivery of IT equipment and services. What You'll Need: Fluency in both Italian and English , written and spoken. Experience providing on-site IT support in a corporate environment. Good knowledge of: Windows operating systems Microsoft 365 ecosystem Active Directory Endpoint management solutions Basic networking concepts (TCP/IP, DNS, DHCP, Wi-Fi) Hardware troubleshooting and deployment Experience with IT asset management and procurement processes is considered an advantage. Familiarity with IT governance, compliance, and documentation practices. Where You'll Be: Cagliari, Sardinia, Italy. The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat Group and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time). This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.