IT Support

Job description

At Jonsson Workwear, our promise of quality and efficiency is made possible by the hardworking people across our business. Behind every on-the-ball individual at all Jonsson Workwear locations is the dependable technology they rely on to stay connected, productive and delivering exceptional service. From our manufacturing facilities and distribution centres to our stores and support offices, technology enables every part of our value chain to operate at its best. To keep our systems, devices and business-critical technology running optimally throughout the business, we're on the lookout for a solution-driven **IT Support** to join our Technology Team. If you're building your career in IT support and have a solid foundation of practical experience across Microsoft technologies, business systems and end-user support, this is your opportunity to grow your expertise while making a meaningful impact across our business. The **IT Support** that supports our business will be required to: - Be a dependable problem-solver who thrives under pressure, serving as the go-to person for technical support and ensuring users across the business can work without disruption. - Apply strong technical expertise and a passion for continuous learning to support and optimise Microsoft 365, Active Directory and other core business systems. - Demonstrate exceptional attention to detail while managing mobile contracts, IT assets and business technology records accurately and in accordance with company processes. - Build strong relationships across the business by communicating technical information in a clear, practical way and providing a high standard of service to every user. - Utilise a hands-on and solution-driven approach to maintain and support end-user devices, Apple Mac environments, meeting-room technology and Microsoft Teams collaboration tools. - Combine technical know-how with strong accountability to support access-control systems, CCTV infrastructure and other business-critical technologies that keep our people, facilities and operations running effectively. - Take ownership of our technology environment by proactively identifying issues, implementing improvements and ensuring systems remain secure, reliable and fit for purpose. In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.