Act as the primary liaison with external network and infrastructure vendors.Monitor network and system health, managing incident response and escalation where required.Maintain server environments, including hardware oversight and system configuration.Execute scheduled maintenance activities such as backups, patch management, and updates.Provide user support for the Flux trading system, including access setup and troubleshooting.Deliver technical support for end-user devices, covering deployment, upgrades, and issue resolution.Lead coordination of complex technical problem resolution across internal teams and third parties.Implement infrastructure improvements and optimisation initiatives.Produce and maintain IT documentation, operational procedures, and governance standards.Conduct security reviews and support implementation of protective controls.RequirementsDiploma or Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related discipline.Proficient in Microsoft Excel, including the use of advanced functions, data analysis, reporting, and spreadsheet management.Strong knowledge of enterprise IT infrastructure, cloud environments, and system operationsExposure to financial services, trading, or other fast-paced operational environments would be advantageousComfortable working in a shift-based environment to support business and operational needs.Working ArrangementAble to support a rotating 9-hour shift schedule between 9:00 AM and 11:00 PM.
- Act as the primary liaison with external network and infrastructure vendors.
- Monitor network and system health, managing incident response and escalation where required.
- Maintain server environments, including hardware oversight and system configuration.
- Execute scheduled maintenance activities such as backups, patch management, and updates.
- Provide user support for the Flux trading system, including access setup and troubleshooting.
- Deliver technical support for end-user devices, covering deployment, upgrades, and issue resolution.
- Lead coordination of complex technical problem resolution across internal teams and third parties.
- Implement infrastructure improvements and optimisation initiatives.
- Produce and maintain IT documentation, operational procedures, and governance standards.
- Conduct security reviews and support implementation of protective controls.
Requirements
- Diploma or Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related discipline.
- Proficient in Microsoft Excel, including the use of advanced functions, data analysis, reporting, and spreadsheet management.
- Strong knowledge of enterprise IT infrastructure, cloud environments, and system operations
- Exposure to financial services, trading, or other fast-paced operational environments would be advantageous
- Comfortable working in a shift-based environment to support business and operational needs.
Working Arrangement
- Able to support a rotating 9-hour shift schedule between 9:00 AM and 11:00 PM.
Onyx Capital Group was founded, by traders, on the principles of expertise, vision and excellence. The company has rapidly grown to command across the entire spectrum of oil derivative products. Our aim is not just to be market leaders but to build a unique franchise that continuously pushes boundaries. We know that our success is derived from a total commitment to pursue excellence in both our people and our technology which we heavily invest in.
Onyx Capital Group was founded, by traders, on the principles of expertise, vision and excellence. The company has rapidly grown to command across the entire spectrum of oil derivative products. Our aim is not just to be market leaders but to build a unique franchise that continuously pushes boundaries. We know that our success is derived from a total commitment to pursue excellence in both our people and our technology which we heavily invest in.
