IT Support Officer

Job description

Help and make sure company's IT operations are running smoothly. Support and maintain office network and internet connection to provider. Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc. Create daily reports related to the connectivity & resources monitoring in the placement Office. Setup PCs and Laptops, and help research which items for the company to procure. Prepare & Proceed the IT Peripheral handover to/from the employee in the onboarding & offboarding Process. Do some light coding to automate tasks. Provide some technology & procedure initiatives to create more effective IT Support workflow. Minimum 2 years of experience in IT Support. Good knowledge of network, hardware, software, and printer troubleshooting. Strong problem-solving skills. Good communication and interpersonal skills.