IT Support Specialist

Job description

About us Dynamic, fast and successful – that's what Lidl is all about. We are one of Europe's leading food retailers. Lidl operates in more than 30 European countries, operates more than 12,000 stores, over 200 logistics centres and employs more than 376,000 people across the Group. In Lithuania, Lidl currently operates 87 stores and two logistics centres in Vilnius and Kaunas. We are currently inviting IT Support Specialist to join our team! Want to become a part of our team? Click Apply and send your CV! What you'll do Provide qualified IT support to users regarding technical or software usage issues Resolve second-level problems within the scope of competence Resolve and manage IT issues and inquiries, fulfill orders Prepare, configure, and set up new computer workstations Create system access permissions Increase Helpdesk efficiency and expand the knowledge base Monitor and control IT systems continuously About you Higher education degree in IT (or related field) Work experience in an IT Helpdesk / Service Desk Proficiency in English (B2 level or higher level) Strong communication skills, ability to resolve issues quickly, and stress tolerance Knowledge of Windows, macOS, and iOS platforms Knowledge of IT Asset Management process is an advantage ITIL certification is an advantage Knowledge of retail processes and technologies is an advantage We offer Exciting and rewarding career in a rapidly growing company that won the 'Top Employer' Lithuania and Europe awards Hybrid work model Private health insurance Flexible start working hours On-site gym, yoga and TRX classes Fresh fruit Mondays English and German language courses, general competency and professional training Career opportunities in Lithuania and abroad Various events, celebrations and gifts for employees and their children Free professional consultations for psychological, legal and financial matters Have questions? Contact the recruitment team by email at karjera @lidl.lt or by phone at 0 620 845 36 . Candidates are evaluated regardless of their race, skin color, gender, age, disability, religious, political or other beliefs, national or social origin, financial or family status, sexual orientation, or any other circumstances.