IT Support Specialist - CAD Systems

Job description

**Title:** IT Support Specialist (CAD Systems) **Location:** Indianapolis, IN (On-site) **Type:** Full-Time **Industry:** Civil Engineering / Infrastructure ## **Overview** A well-established, growth-oriented engineering firm is seeking an **IT Support Specialist (CAD Systems)** to support Autodesk and Bentley platforms used on large-scale civil infrastructure projects. This is a **technical IT role** focused on system deployment, administration, and advanced support—**no CAD design or drafting required**. You’ll work closely with engineers, IT leadership, and software vendors to ensure reliable, high-performing CAD environments across the organization. ## **Key Responsibilities** - Deploy, configure, and support **Autodesk & Bentley CAD systems** (Civil 3D, AutoCAD, Revit, MicroStation, OpenRoads) - Manage updates, patches, configurations, and CAD standards - Provide Tier 2/3 support for CAD performance, licensing, and interoperability issues - Act as a primary technical contact for Autodesk and Bentley support - Administer licensing and support CAD data platforms (ProjectWise, Autodesk Docs, BIM 360) - Partner with infrastructure teams to optimize workstation and virtual environments - Identify opportunities for automation and process improvements ## **Qualifications** ### **Required** - 1–3 years of experience in IT support, CAD systems administration, or software deployment - Hands-on experience with **Autodesk and Bentley platforms** - Strong Windows OS, networking, and troubleshooting skills - Experience supporting CAD environments in virtual or hybrid infrastructures ### **Preferred** - Experience with ProjectWise, Autodesk Docs, or BIM 360 - Scripting or automation experience (PowerShell, Python, batch) - Relevant certifications (Autodesk, Bentley, CompTIA) ## **Why Consider This Role** - Support high-impact infrastructure projects - Work across both Autodesk and Bentley ecosystems - Stable organization with strong investment in technology and people - Competitive compensation, benefits, and long-term growth opportunities