IT Sustaining Project Manager

Job description

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. Remote: At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion. What You Will Do: Project Leadership & Execution Lead and manage the overall planning, execution, and delivery of infrastructure refreshes, enhancements, and cybersecurity remediation roadmaps. Track project scope, timelines, budgets, and resource allocation while strictly adhering to Global Portfolio Management processes and lifecycle gate criteria. Track commit dates versus actual delivery, proactively identify risks, and escalate critical issues to leadership when necessary. Ensure Business Value and Outcome targets are clearly defined, and Value Realization is monitored throughout the project lifecycle. Provide accurate, timely, and relevant project documentation and status reporting. Technical Alignment & Operations Partner with Security, Infrastructure, and Architecture representatives to ensure the technical alignment of proposed solutions. Assist in managing ongoing vulnerability remediation and system patching efforts. Monitor operational metrics to identify recurring infrastructure bottlenecks or security gaps. Maintain compliance standards, system documentation, and audit readiness for IT operations. Stakeholder & Team Facilitation Facilitate discussion, decision-making, and conflict resolution among infrastructure engineers, cybersecurity analysts, and business leaders. Act as a servant-leader by removing impediments and guiding the team through problem-solving to ensure alignment between team members and stakeholders. Develop and implement change management strategies to ensure smooth project implementation, user adoption, and organizational readiness. Additional Responsibilities Collaborate closely with IT procurement regarding purchase orders and invoice approvals as needed. Assist in business analysis, requirements elicitation, sourcing, and asset management activities. Perform other duties as assigned to support PMO objectives. What You Need to Succeed: Minimum of 5–7+ years of experience leading Infrastructure and Operations-related projects. Proven experience working in a fast-paced, global. Bachelor’s degree preferred (Information Technology or related discipline). PMP, Scrum Master (CSM), or relevant security credentials (e.g., CompTIA Security+, CISSP) are highly preferred. Proven experience working in a fast-paced, global, matrixed environment with teams across different time zones and cultures. Hands-on knowledge of cloud and on-premises infrastructure (servers, networking, storage). Familiarity with vulnerability scanning, threat mitigation, and industry security frameworks (e.g., NIST, ISO 27001). Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid) and business analysis frameworks. Proficient in PM software/tools and foundational Excel skills (data deduplication, filters, pivot tables, VLOOKUPs/XLOOKUPs). Strong analytical and problem-solving abilities, focusing on driving results, achieving project objectives, and understanding the financial impacts of IT operations. Ability to identify issues and generate solutions using root cause analysis. Exceptional communication and team management skills. Ability to translate complex concepts and communicate effectively across all levels, tailoring messaging for both technical and non-technical roles. Strong customer service orientation and interpersonal skills. Ability to manage multiple priorities simultaneously. A curious, hungry attitude with a passion for continuous learning and improvement. Familiarity with emergent technologies and/or demonstrated experience leveraging AI tools to improve PMO efficiency is a strong plus. Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy” Unlimited Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury Life Insurance – Term life coverage with the option to purchase supplemental coverage Tuition Reimbursement Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through Clifton Strengths assessment & coaching Apply Today! Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team . © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy