IT Technician

Job description

Location: Las Vegas, Nevada Employment Type: Full-time About Nysonian Nysonian builds the next generation of global lifestyle brands; brands that inspire how people travel, move, and live. We create not just products, but experiences that empower people worldwide. Our Fast-Growing Portfolio Includes: NOBL Travel — redefining modern travel with design, durability, and performance FLO Pilates — bringing Pilates into homes and wardrobes globally With $150M+ in revenue, 300+ teammates across 6 countries, and 1.3M+ customers worldwide, we are shaping the brands that will define the next decade. Core Values: Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership About the Role An IT Technician is responsible for installing, maintaining, troubleshooting, and supporting an organization's computer systems, hardware, software, and network infrastructure. They provide technical assistance to employees, resolve IT issues, and help ensure systems remain secure and operational. What You Will Do Install, configure, and maintain computer hardware, software, printers, and other IT equipment. Diagnose and resolve hardware, software, system, and network-related issues in a timely manner. Provide technical support to users through onsite, remote, and phone-based assistance. Manage user accounts, access permissions, and system credentials to ensure secure access. Monitor system performance and perform routine maintenance, upgrades, and updates. Implement security updates, antivirus protection, and cybersecurity best practices across IT systems. Maintain accurate IT asset inventories, technical documentation, and service records. Support the setup, maintenance, and troubleshooting of network infrastructure, including routers, switches, and firewalls. Guide users on technology best practices, security awareness, and company IT policies. Who You Are Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve technical issues efficiently. Working knowledge of Windows, macOS, and basic Linux operating systems. Solid understanding of networking fundamentals, including TCP/IP, Wi-Fi, routers, switches, and connectivity troubleshooting. Excellent communication and customer support skills with a user-focused approach. Ability to manage multiple priorities, work independently, and respond effectively in a fast-paced environment. Familiarity with IT security and data protection best practices to support a secure technology environment. Relevant certifications such as CompTIA A+, Network+, Microsoft Certifications, or equivalent technical credentials are preferred. Why You’ll Love Working at Nysonian Collaborate with high-performing teams across fast-growing global brands Meaningful opportunities for growth, ownership, and impact A culture built on accountability, transparency, and execution Competitive compensation, benefits, and wellness-focused perks Benefits Health, Dental and Vision Insurance Life and Disability Insurance Paid Time Off Nine (9) paid holidays per year Our Commitment Nysonian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran status, disability, or any other legally protected characteristic. Reasonable accommodations are available for applicants with disabilities.