IT Technician

Job description

# IT Technician > Datamark, Inc. · El Paso, United States · Full-time · Posted 2026-09-09 **Salary:** USD 18–21 **Workplace:** on_site **Department:** Burnham ## Description At **DATAMARK, Inc.**, we simplify complex business problems for large enterprises—and we do it with a team that thrives on **Teamwork, Integrity, Respect, and Teachability**. We’re looking for an **IT Technician** who’s ready to jump into a dynamic role that blends analytical thinking, hands-on technical work, and user support. If you're a tech-savvy problem solver who’s passionate about keeping systems running smoothly and empowering users, we want you on our team! **What You’ll Do:** - IT Technicians deliver **Level 2 triage and onsite support** for Systems, Network, and Telecom. - Plan, install, and maintain **personal computer systems**—both new and existing. - Collaborate with end users to assess hardware/software needs and deliver tailored solutions. - Manage and maintain a **spare parts inventory** for desktops, laptops, and endpoint peripherals. - Install and update hardware and software across the organization. - IT Technicians train users on equipment and software to ensure confident, efficient use. - Work on **moderately complex applications** and contribute to continuous tech improvement. **What You Bring:** - A proactive mindset and a passion for technology. - Strong troubleshooting skills and a knack for solving real-world IT challenges. - Excellent communication and a customer-first attitude. - Experience in desktop support, hardware/software installation, and network fundamentals. ## Requirements **Education:** - Associate’s degree or technical degree in a computer-related field, or equivalent work experience - A minimum of 2 years in an IT Technician or equivalent role - Strong orientation toward end-user support, with experience in Windows software and hardware - Proficient in Microsoft Office Suite, OneDrive, and Teams - Working knowledge of: - Microsoft Windows operating systems - PC-based application software - Printers, networking, and telecommunications - Windows system hardware and peripherals - Skilled in using remote support tools - Ability to diagnose and resolve hardware issues, including component-level troubleshooting and repair - Flexibility to work early mornings, late evenings, and weekends as needed - Excellent verbal and written communication skills - Professional and personable demeanor when interacting with end users - Strong attention to detail, accuracy, and dependability - Ability to manage time effectively and complete tasks promptly ## Benefits **What We Offer:** - **Comprehensive Health Care:** Medical, dental, and vision plans - **Retirement Savings:** 401k - **Life Insurance:** Basic, voluntary, and AD&D coverage - **Paid Time Off:** time off and major holidays - **Disability Coverage:** Short-term and long-term disability plans - **Professional Growth:** Training and development to advance your career. - **Wellness Resources:** Support for your overall well-being. - **Salary:** $18.00/HR ## Apply [Apply at Datamark, Inc.](https://apply.workable.com/datamark-inc/j/960CD109BD/apply) --- Powered by [Workable](https://www.workable.com)