Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our client's multicultural team and make a real impact on our client’s business every day. We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with our client, show off your skills, build your career path, and enjoy every moment in a people-focused global company. Responsibilities: As an Italian Speaking Advisor you will have the responsibilities below: Assist viewers through phone and/or chat regarding different queries Provide account and application support to viewers namely with regard to software functionality Provide technical support and troubleshoot system configurations and network settings Provide accurate and real-time responses to the viewer’s inquiries. RequirementsTo be selected as an Italian Speaking Advisor, you need to have the requirements below: Have a high level of Italian (written and oral) and fluent in English (B2)Are passionate about entertainment and media enterpriseHave excellent communication skills coupled with empathy, team spirit and customer-orientedHave familiarity with digital streaming services and devicesLocation: Already based in PortugalBenefitsStrong compensation package (14 monthly payments per year plus bonus)Monthly meal allowance paid in voucher card (net)Private Health Insurance Personal and career development programs and mentoring to develop skillsPossibility to participate in a growing multicultural ProjectFlexible ScheduleWork in a diverse environment with people from over 75 nationalitiesBenefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports, and social responsibility activities, internal parties, and much more!We promote inter-company mobility to work at any of our sites around the worldWorkplace: Work From Home (Mainland Portugal)
Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our client's multicultural team and make a real impact on our client’s business every day. We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with our client, show off your skills, build your career path, and enjoy every moment in a people-focused global company.
Responsibilities:
- As an Italian Speaking Advisor you will have the responsibilities below:
- Assist viewers through phone and/or chat regarding different queries
- Provide account and application support to viewers namely with regard to software functionality
- Provide technical support and troubleshoot system configurations and network settings
- Provide accurate and real-time responses to the viewer’s inquiries.
Requirements
To be selected as an Italian Speaking Advisor, you need to have the requirements below:
- Have a high level of Italian (written and oral) and fluent in English (B2)
- Are passionate about entertainment and media enterprise
- Have excellent communication skills coupled with empathy, team spirit and customer-oriented
- Have familiarity with digital streaming services and devices
- Location: Already based in Portugal
Benefits
- Strong compensation package (14 monthly payments per year plus bonus)
- Monthly meal allowance paid in voucher card (net)
- Private Health Insurance
- Personal and career development programs and mentoring to develop skills
- Possibility to participate in a growing multicultural Project
- Flexible Schedule
- Work in a diverse environment with people from over 75 nationalities
- Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports, and social responsibility activities, internal parties, and much more!
- We promote inter-company mobility to work at any of our sites around the world
- Workplace: Work From Home (Mainland Portugal)
At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.
At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.
