We are looking for Italian Travel Consultants to work for a leading online travel agency. The company offers online reservations for hotel rooms and rental cars to both leisure and business travelers.On a typical day, you will: Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc. Provide accurate, valid, and complete information by using the right tools, methods, and processes. Ensure a high level of partner service and a positive partner experience Track and follow cases to ensure that they closed in an efficient and timely manner Follow and apply Regulations regarding Personal and Performance Data Confidentiality and Security Requirements Fluent in Italian and English Experience in customer service experience is a plus Ability to adapt and excel in a fast-paced work environment High school diploma or equivalent Ability to handle several outsourced business transactions (information requests, service requests, complaints and sales request spare parts) for all channels (phone, email, chat) Benefits Competitive salary and performance-based bonuses Private health insurance Work-from-home options Relocation support for international candidates Unique opportunity to develop skills and become a brand ambassador for our client's iconic brand Enjoy working with fun, talented, and witty colleagues Participate in free-spirited, themed employee events Numerous career growth and learning opportunities for ambitious individuals
We are looking for Italian Travel Consultants to work for a leading online travel agency.
The company offers online reservations for hotel rooms and rental cars to both leisure and business travelers.
On a typical day, you will:
- Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
- Provide accurate, valid, and complete information by using the right tools, methods, and processes.
- Ensure a high level of partner service and a positive partner experience
- Track and follow cases to ensure that they closed in an efficient and timely manner
- Follow and apply Regulations regarding Personal and Performance Data Confidentiality and Security
Requirements
- Fluent in Italian and English
- Experience in customer service experience is a plus
- Ability to adapt and excel in a fast-paced work environment
- High school diploma or equivalent
- Ability to handle several outsourced business transactions (information requests, service requests, complaints and sales request spare parts) for all channels (phone, email, chat)
Benefits
- Competitive salary and performance-based bonuses
- Private health insurance
- Work-from-home options
- Relocation support for international candidates
- Unique opportunity to develop skills and become a brand ambassador for our client's iconic brand
- Enjoy working with fun, talented, and witty colleagues
- Participate in free-spirited, themed employee events
- Numerous career growth and learning opportunities for ambitious individuals
At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.
At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.
