Job Fair Kingston (September 25)

Job description

Join Our Team – Exciting Career Opportunities Available! Are you passionate about delivering exceptional customer experiences? Ready to grow your career in a fast-paced, people-driven environment? We’re hiring dynamic, customer-focused professionals to join our team across multiple roles supporting global travel and car rental services . Whether you thrive in sales, customer support, or problem-solving, we have an opportunity for you! Now Hiring for Multiple Roles: Reservations / Sales Agents Customer Service Representatives Customer Support Specialists Retention Agent What You’ll Do Customer Service & Communication Respond professionally to customer inquiries via phone, email, and chat. Deliver personalized customer experiences by understanding customer needs and providing effective solutions. Handle customer concerns, complaints, and service requests promptly and professionally. Maintain a high level of customer satisfaction in every interaction. Communicate accurate information clearly and efficiently. Reservations & Sales Support Assist customers with reservation requests and travel-related inquiries. Research and present options that best meet customer needs and requirements. Recommend and cross-sell relevant products and services when appropriate. Process customer requests, adjustments, special handling requirements, and reservations accurately. Maintain customer records and ensure data accuracy in company systems. Dispatch & Operations Coordination Schedule and dispatch vehicles, drivers, technicians, or service personnel based on customer needs and business priorities. Monitor ongoing operations and provide updates to customers and field personnel. Coordinate communications between customers, field teams, and management. Track service progress and adjust schedules as needed. Utilize GPS, mapping tools, and dispatch software to support operational efficiency. Resolve operational issues including delays, route changes, and service disruptions.. What We’re Looking For Strong communication and listening skills A positive, energetic, and customer-first attitude Ability to multitask and work in a fast-paced environment Problem-solving mindset with attention to detail Sales confidence (for sales-focused roles) Basic computer skills and willingness to learn new systems Why Join Us? Career growth and development opportunities Supportive and team-oriented environment Hands-on training and continuous learning Competitive compensation and incentives Opportunity to work with global brands Make an Impact Every interaction matters. In these roles, you’ll help customers plan trips, solve problems, and create seamless travel experiences—all while building a rewarding career. Join our team and help deliver exceptional customer experiences while supporting efficient daily operations.