Job Profile Business Compliance - AVP

Job description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager. Business Compliance Officer Why Join As a Business Compliance Officer at OCBC, you'll play a critical role in ensuring the bank's operations are conducted with integrity and in compliance with regulatory requirements. You'll have the opportunity to work closely with various stakeholders, identify potential risks, and implement effective controls to mitigate them. This role offers a unique blend of challenge and satisfaction, as you contribute to maintaining the bank's reputation and upholding the trust of our customers. How you succeed To excel in this role, you'll need to stay up-to-date with changing regulatory requirements and industry trends. You'll work collaboratively with business units to identify and assess compliance risks, and develop effective controls to manage these risks. Your analytical and problem-solving skills will be essential in identifying potential compliance issues and implementing solutions to address them. What you do - Conduct regular compliance reviews and audits to identify potential risks and control gaps - Collaborate with business units to develop and implement effective compliance controls and procedures - Provide guidance and training to staff on compliance policies and procedures - Analyze and interpret regulatory requirements and industry trends to ensure the bank's operations are compliant - Develop and maintain compliance reports and dashboards to track key metrics and performance indicators Who you are - A degree in Law, Business, or a related field, with at least 3-5 years of experience in compliance or a related field - Strong knowledge of regulatory requirements and industry trends - Analytical and problem-solving skills, with the ability to identify and assess compliance risks - Excellent communication and interpersonal skills, with the ability to work collaboratively with various stakeholders - Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously - A proactive and adaptable approach, with a commitment to maintaining the highest standards of integrity and compliance Who we are As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. What we offer Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers. Responsibilities Assist in the preparation of compliance related requirement e.g. BB Risk Calculators, Enhanced Due Diligence/ Ongoing Due Diligence (EDD/ODD), AML / Sanction checks etc for Relationship Managers to review and sign-off. Obtain the necessary information from customers to complete the compliance assessment for RM’s sign-off / submissions. Provide support to Business Units from time to time including KYC, OFAC, appropriateness and other internal and external requirements. Monitor and track regulatory compliance and breaches. Dealing with all Ops department, i.e. Branch Ops, Contract Financing Dept - MO, Payment Ops, Trade Ops, Investment Ops, Treasury Ops and BOD. Calling Branches on transactions issues such as GIRO, RENTAS, TT, statements (bank, trade) requests. Liaising with customers on the purpose of transactions done via Velocity in order to ensure the correct CashBOP codes are used after checking with BOD. FEA related transactions queries such as inward TT purpose confirmations AML and Sanction (Ename hits) related clarifications such as confirmation of Vessel IMO Numbers with customers for Trade transactions. Liaison person between customers and Branch/ Account Services/ MO. Guide customers in completing forms and other documents required for Account update and Account Opening. Perform diligence reviews for CPs, CRs, Periodic Reviews and Triggering Events (when ODDs are required) and liaise with Middle Office team and Account Services to request update of C2C linking as required. Ensure strong and optimal customer service support and seamless customer rapport. Act as liaison with various internal operational departments in resolution of customer related issues. Other operational duties, including sample checking of transactions for compliance / KYC related and helping RMs to extract documents from WFI. Requirements Candidate must possess at least a Diploma or Advanced/ Higher/ Graduate Diploma in any field. Experience/ knowledge of banking is advantageous in the following areas: operations, processes, products, regulations, customer experience etc. Minimum 2 years of banking experience. Candidates should demonstrate a willingness to contribute positively to the work environment. Qualities such as communication, teamwork, problem-solving, and adaptability is vital for this role. Preferable for officer who can work with minimum supervision. What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.