(Jr.) Operations Systems Analyst (m/f/d)

Job description

About HOLY HOLY is the soft drink revolution: With our powdered drinks HOLY Energy®, HOLY Hydration®, HOLY Iced Tea®, and HOLY Syrup Bottle® you get amazing taste across 50+ flavors while maintaining a good conscience—for your body & the environment. Over 2M loyal customers: Started in a shared apartment by three best friends, we have scaled to Europe's fastest growing consumer brand—and our cult-like community, the HOLY Squad, loves it: 4.6 stars on speak for themselves. From D2C to Global Omnichannel: In less than four years, we've profitably scaled HOLY to more than €180M D2C revenue in DACH, FR, and the UK. Now scaling our retail business, we're on an exciting transition to becoming a true omnichannel rocketship. We are still just getting started: Backed by the world's best consumer investors, we aim to revolutionize the soft drink industry and build a generational love brand: tastier, healthier & more sustainable. Our team of 170+ people aims high (Coca-Cola, we're coming for you!). About the Position The Operations Systems Analyst is the guardian of HOLY's data backbone — ensuring our ERP operates as the single source of truth that supply chain, finance, and analytics teams depend on every day. This role sits at the intersection of operations, data, and systems: investigating discrepancies, enforcing data standards, and building automated checks that prevent issues before they reach downstream teams. As HOLY scales, this person will evolve from reactive troubleshooting into proactive data governance, making them a critical enabler of operational reliability across the business. Responsibilities: Data Integrity Ownership & Discrepancy Resolution: Lead the investigation and resolution of data discrepancies across Odoo ERP, WMS, and PIM — whether originating from user input, API syncs, or EDI integrations. Ensure that inventory quantities, product records, and transactional data remain consistent so operations, supply chain, and finance teams can execute on numbers they trust. Master Data Standards & User Enablement: Enforce and maintain data entry standards across all ERP users — catching miscoded products, incorrect quantities, and improperly configured records before they cascade into reporting errors or blocked integrations. Onboard new users to correct data practices and drive targeted corrections when standards are breached. Cross-System Reconciliation & Monitoring: Build and own regular reconciliation checks between Odoo, WMS, and PIM, developing automated monitoring where possible to proactively surface mismatches on inventory, shipments, and product data. Monitor API and EDI integration flows for sync failures or data mismatches and coordinate resolution with the relevant technical teams. Pattern Recognition & Systemic Improvement: Track and document recurring data issues and system errors, identifying underlying patterns that signal root-cause problems rather than one-off incidents. Collaborate with technical and operational stakeholders to fix systemic causes and reduce the volume of repeated reactive fixes. Process Design, Adherence & AI-Driven Automation: Document operational processes clearly, identify where they're being bypassed or degraded, and drive the behavioral and system changes needed to close gaps. Use AI tools to build automated adherence checks and monitoring solutions that scale process compliance without manual overhead. About You ERP & data fluency: You have 2–4 years of hands-on experience working with ERP systems (Odoo strongly preferred; NetSuite or Business Central also relevant) and understand how supply chain, finance, and analytics teams interdependencies Detail-obsessed: You catch discrepancies others miss — whether it's a mismatched inventory quantity, an API response that doesn't add up, or a product record configured just slightly wrong. Structured diagnostic thinker: You approach problems systematically — separating symptoms from root causes, documenting findings clearly, and knowing when to escalate versus resolve independently. You'd rather fix the pattern than patch the same issue twice. Technically self-sufficient: You can navigate ERP, WMS, and PIM systems independently — using logs, documentation, hands-on testing, and AI tools to get to root cause without waiting for someone to point you in the right direction. SQL proficiency is a strong plus. Clear cross-functional communicator: You're comfortable working with procurement, logistics, and accounting teams — translating technical findings into language that non-technical stakeholders can act on, and driving resolution without unnecessary back-and-forth. AI & automation mindset: You actively look for opportunities to replace manual monitoring and repeated fixes with automated checks and AI-assisted workflows. You see tooling as leverage, not a nice-to-have. Our Offering In today's job market, A-players have many options to choose from. As part of our offer, we prioritise providing a productive working environment and opportunities for growth. In addition to competitive compensation, including company shares, you can expect: A successful and growing company: Join a company that has been growing profitable and quickly for the last 36+ months and have raised a series B, while many other e-commerce companies are struggling. Huge impact and career growth: Enjoy huge impact and hence explosive career growth, build your own market, and shape HOLY’s internationalisation in a top market Awesome team: Join an awesome team of colleagues who are ambitious, funny, down-to-earth, and authentic. Get to know us and see for yourself! Top product: Marketing is important, but a good product is essential. Our differentiated soft drinks have won over customers. Check out our Trustpilot reviews or contact us for free samples. Future of e-commerce: Be part of the future of e-commerce and help set new standards in many areas. Work with the best minds in the industry. Startup culture: Join a startup culture that values flat hierarchies, fast pace, and personal development. With us, you can make a real impact. Perfect setup: Enjoy a perfect setup that includes all the requirements of a modern employer, such as a central office in Berlin Prenzlauerberg, flexible working hours, and much more. How we support your growth: flexible hours, 28 vacation days, 30 work-from-abroad days, €1,500 learning budget, Urban Sports Club membership, 63€ public transport subsidy, and biannual 360° feedback tied to your compensation. Find out more about HOLY and our team on our careers page. The Process As we are experiencing rapid growth and have ambitious plans, the optimal start date for the position is today. Nonetheless, we are prepared to patiently await the arrival of the ideal candidate, recognizing that quality ultimately yields the best results. Getting to know you: Eric, our Talent Acquisition Manager will have a 30 minute screening interview where we will talk to you more about HOLY and the position and see if our expectations match. Hiring Manager interview: Sofiia, our Sr. Ops Project Manager will dive a bit deeper into your experience and details of the role with you. Case study & on-site interview: As soon as you have successfully completed the first interviews, you will receive a case study. In a second meeting at our office, the team will discuss your case study with you and answer questions about our workspace, the HOLY Temple. Reference calls: At this stage, we’d like to connect with 1–2 former colleagues or managers who have worked closely with you. These conversations help us better understand your working style and strengths from those who know you professionally. Interview with Frederick: As a strong cultural fit is important to us, you will have a final meeting with Frederick, one of our HOLY Founders. This gives both you and us the opportunity for a final check. Job offer and decision: If everything goes well, you will receive an offer and we are ready to embark you this journey together with you! Typically his process should take around 2 weeks. Any questions or concerns? If you have any questions or feedback, please send an email to .​​​​