Junior Account Manager

Job description

Junior Account Manager (2 vacancies) Scanicci, IT We are looking for two Junior Account Managers to join our Sales team in Italy. This is a role combining desk-based account management with field sales activities, including regular visits to assigned customers. In this role, you will support Senior Account Managers in managing key customers, provide commercial and operational support to the sales agent network, and take direct responsibility for selected customers and/or assigned territories. You will contribute to business development, customer satisfaction and the achievement of sales objectives. This is a dynamic opportunity with direct exposure to customers, sales agents and cross-functional teams, offering the chance to develop commercial, analytical and customer management skills in an international business environment. Key responsibilities Manage and develop relationships with assigned customers, both remotely and through field visits. Support Senior Account Managers in the day-to-day management of key customers, contributing to the coordination of commercial and operational activities. Provide support to sales agents, facilitating communication, following up on customer requests and helping to resolve potential issues. Communicate effectively and efficiently with customer contacts, ensuring a high level of service, responsiveness and customer satisfaction. Build strong internal relationships across functions, including Marketing, Customer Service, Operations, R&D, Logistics and Procurement, to ensure a coordinated and customer-focused approach. Prepare reports, analyses and presentations to support commercial activities. Use analytical tools, ERP systems, CRM and commercial reports to identify gaps, improvement opportunities and possible solutions. Monitor customer and territory performance, identifying risks, opportunities and corrective actions. Contribute to the achievement of volume, operating profit and net sales value objectives. Support forecast accuracy improvement through data analysis, regular interaction with customers and agents, and performance monitoring. Participate in trade fairs and support international events. Manage customer documentation. Required qualifications and experience Bachelor’s degree in Business, Food Technology, Supply Chain or a related discipline. Experience in the food industry, gained in sales or technical roles such as laboratory, application or regulatory. Sales experience is preferred. Alternatively, experience in an adjacent industry with a similar selling environment will be considered. Fluent English, C1/C2 level. Valid driver’s license and acceptable driving record. Strong analytical, problem-solving, communication and organizational skills. Ability to prioritize effectively and manage multiple activities. Highly motivated, proactive self-starter with a forward-thinking approach and strong work ethic. Ability to build effective relationships with customers and internal stakeholders. Excellent written and verbal communication skills, with the ability to communicate clearly, concisely and at the appropriate level of the organization. Good attitude to negotiation, presentation, project management and relationship development. Competent and appropriate use of phone, email, MS Office and a variety of computer and electronic devices. Preferred qualifications Background as a Food Technologist or relevant technical education. Previous experience in the flavour industry. Ability to combine technical product knowledge with a customer-oriented commercial approach. Experience using ERP systems, CRM platforms and commercial reporting or analytical tools. #LI-DNI Compensation : starting from € 47300 per year: STARTING SALARY* Final salary will be determined as part of any final offer and will consider factors such as skills, education, role-specific experience, and internal equity among current employees. Eligible roles may also participate in one of McCormick’s Bonus Plans. In addition to a competitive compensation package, McCormick employees are eligible for our comprehensive Total Rewards programs, which include, but are not limited to: Industry-specific supplementary Pension plan (Fondi di previdenza Complementare di categoria) Industry-specific supplementary Health plan (Fondo sanitario integrative di categoria) Other benefits McCormick ensures compensation is determined in line with the principle of equal pay for work of equal value, regardless of gender. The CCNL classification will be defined during the selection process based on the candidate’s profile. Employment Terms and conditions will be governed by Italian National Collective Bargaining Agreement (CCNL) for the Chemical and Pharmaceutical Industry McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.