Junior Administrative Assistant

Job description

## About the Role We are seeking a motivated and highly organised **Junior Administrative Assistant** to support day-to-day business operations. This role is ideal for an entry-level professional with strong English communication skills, excellent attention to detail, and the ability to manage multiple priorities effectively. You will work across various administrative and customer-focused activities, maintaining accurate records, processing orders, responding to customer enquiries, and supporting multiple stakeholders across the business. ## About the Client You will be working with a professional and fast-paced organisation that values accuracy, customer service, collaboration, and operational efficiency. The team provides a supportive environment for individuals who are proactive, reliable, and eager to develop their administrative and professional skills. ## Ideal Profile - 1 - 2 Years of experience in administration, customer service, or office support - Excellent verbal and written English communication skills. - Strong attention to detail with a high level of accuracy. - Ability to multitask and manage competing priorities effectively. - Comfortable taking direction from multiple managers and stakeholders. - Strong organisational and time-management skills. - Proficient in Microsoft Office, particularly Outlook, Word, and Excel. - Professional, customer-focused, and approachable communication style. - Ability to work independently while contributing effectively within a team. - Experience with order processing, data management, or compliance-related processes is desirable. - Positive attitude, willingness to learn, and strong sense of accountability. ## Responsibilities - Conduct daily compliance calls and accurately record and maintain the outcomes. - Manage and respond to customer care emails professionally and within required timeframes. - Process customer orders accurately and efficiently. - Cross-check information across multiple systems to ensure data accuracy and completeness. - Perform regular data entry and maintain accurate and up-to-date records. - Follow up on outstanding tasks and ensure they are completed within required timeframes. - Provide administrative support to multiple departments across the organisation. - Communicate effectively with team members, customers, and external stakeholders. - Identify and escalate discrepancies or issues to the relevant stakeholders. - Assist with general administrative activities and ad hoc projects as required. - Maintain a professional and customer-focused approach across all interactions. ## How we take care of our team 💰 Get paid in Australian Dollars 🏥 Medical insurance from day one for you + spouse (or parents if unmarried) 🩺 Generous OPD coverage from doctor visits to all your medical needs 🏡 Home office setup allowance to build your ideal workspace 🌐 Internet allowance to keep you connected 💪 Gym & wellness allowance to stay fit and balanced 🎉 Work hard, play hard – regular team events & engagement activities 🧠 Diji Assist – Mental health & counseling support when you need it 📚 We invest in you – reimbursement for industry certifications 🗣️ Open-door culture – your ideas and feedback always matter 🌍 Flexible work – home or office, wherever you do your best work 🏆 Rewards & recognition that actually recognize you 🥳 Great christmas & financial year-end parties to unwind with your loved ones