Junior Automotive Service Advisor

About Kenneth’s Car CareFounded in 1976, Kenneth’s Car Care is the largest independently owned body and mechanic shop in Kingwood. We take pride in delivering quality repairs and exceptional customer service while maintaining a supportive, team-focused culture.We are currently seeking a Junior Service Advisor — an excellent opportunity for someone looking to begin a career in the automotive industry.Position SummaryThe Junior Service Advisor is an entry-level role designed for individuals with strong customer service skills who want to learn the automotive repair process. This position supports senior advisors and assists customers with scheduling, communication, and basic service coordination.No prior automotive experience is required — we are willing to train the right candidate.Key ResponsibilitiesGreet customers in person and over the phoneAssist with scheduling appointments and vehicle drop-offsSupport service advisors with repair updates and documentationCommunicate basic repair information and timelines to customersMaintain accurate customer and repair recordsHelp manage daily front-desk workflowDeliver a friendly, professional customer experienceLearn shop systems, repair processes, and service proceduresRequirementsHigh school diploma or equivalentCustomer service or retail experience preferredStrong communication and people skillsPositive attitude and willingness to learnBasic computer skillsAbility to multitask in a fast-paced environmentValid driver’s license preferredBenefitsCompetitive payOn-the-job trainingFriendly, team-oriented work environmentAdvancement opportunities within the companyLong-standing, family-owned organization

About Kenneth’s Car Care

Founded in 1976, Kenneth’s Car Care is the largest independently owned body and mechanic shop in Kingwood. We take pride in delivering quality repairs and exceptional customer service while maintaining a supportive, team-focused culture.

We are currently seeking a Junior Service Advisor — an excellent opportunity for someone looking to begin a career in the automotive industry.

Position Summary

The Junior Service Advisor is an entry-level role designed for individuals with strong customer service skills who want to learn the automotive repair process. This position supports senior advisors and assists customers with scheduling, communication, and basic service coordination.

No prior automotive experience is required — we are willing to train the right candidate.

Key Responsibilities

Greet customers in person and over the phone

Assist with scheduling appointments and vehicle drop-offs

Support service advisors with repair updates and documentation

Communicate basic repair information and timelines to customers

Maintain accurate customer and repair records

Help manage daily front-desk workflow

Deliver a friendly, professional customer experience

Learn shop systems, repair processes, and service procedures

Requirements

High school diploma or equivalent

Customer service or retail experience preferred

Strong communication and people skills

Positive attitude and willingness to learn

Basic computer skills

Ability to multitask in a fast-paced environment

Valid driver’s license preferred

Benefits

Competitive pay

On-the-job training

Friendly, team-oriented work environment

Advancement opportunities within the company

Long-standing, family-owned organization

Founded in 2002 by a group of four successful collision repair owners, CSN Collision was established to assist independent collision repair facilities to improve their operations through performance assessments, ongoing training, and marketing initiatives. Today, CSN Collision Centres is one of Canada’s most advanced networks of independently owned and operated collision repair facilities. Our independence is our strength in that our licensees have a vested interest in the company and their communities.

Founded in 2002 by a group of four successful collision repair owners, CSN Collision was established to assist independent collision repair facilities to improve their operations through performance assessments, ongoing training, and marketing initiatives. Today, CSN Collision Centres is one of Canada’s most advanced networks of independently owned and operated collision repair facilities. Our independence is our strength in that our licensees have a vested interest in the company and their communities.