Junior BI Operations Engineer

Job description

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. The Role The Junior BI Operations Engineer will assist in monitoring, maintaining, and reporting for 24x7 Enterprise BI operations and schedules. Working under the guidance of senior team members, you will support incident and problem management, ensure smooth execution of daily ETL pipelines, and help enable data across the enterprise for reporting. This role operates on a shift system as part of our global 24x7 BI Operations team. It is an ideal position for an early-career engineer looking to build deep expertise in data warehousing, automated ETL operations, Python scripting, and AI-driven workflows. Your Contribution Move fast. Speak up. Decide and own. Drive change. Exceed customer needs. These are some of the winning behaviors you’ll need for success. In this role, you will: Operations & Monitoring: Assist in daily 24x7 monitoring and operational reporting for ETL/ELT data pipelines and BI systems. Incident Management: Serve as 1st-level (L1) support for business users and applications—investigating, triaging, and resolving basic system alerts or job failures. ETL Scheduling & Runbooks: Help prepare and maintain job scheduling modules; document and update runbooks with runtime statistics and operational steps. Knowledge Transfer: Participate in KT sessions with Data Engineering and Development teams for seamless handovers to the Ops environment. Automation & Scripting: Support the automation of routine operational checks using Python, Shell scripting, and version control best practices via GitHub. AI-Assisted Operations: Leverage modern AI and LLM tools to assist in log analysis, query optimization, bug fixing, and process documentation. Communication: Bridge technical issues with non-technical business users with clear verbal and written communication. Key Qualifications Required Skills & Experience: Experience: 1 to 3 years of relevant experience in BI, Data Operations, L1/L2 Support, or Data Engineering. Database & SQL: Foundational to working knowledge of SQL, PL/SQL, and relational database concepts. Data Warehousing: Basic understanding of data warehousing concepts (e.g., dimensional modeling, staging, star schema). Scripting & Programming: Hands-on experience or working knowledge of Python and Unix/Linux Shell scripting for automation tasks. Version Control: Familiarity with GitHub or Git workflows for code repository management and version tracking. AI & LLMs: Basic knowledge or practical exposure to AI & Large Language Model (LLM) tools (e.g., using LLM assistants for code debugging, prompt-assisted scripting, or log pattern detection). Cloud & Snowflake: Exposure to or working knowledge of cloud data platforms like Snowflake DB . ETL & Scheduling Tools: Exposure to ETL tools (e.g., Pentaho Data Integration, Talend, Informatica) and job schedulers (e.g., Airflow, Control-M, Autosys). Support & Analytical Mindset: Strong analytical and troubleshooting skills with a willingness to learn root-cause analysis and bug fixing. Shift Work: Willingness to work in shifts within a 24x7 operational rotation. Preferable Skills: Hands-on experience with Pentaho Data Integration (PDI) scheduling. Basic understanding of CI/CD concepts applied to data pipelines. Familiarity with ticketing tools like Jira, ServiceNow, or similar ITSM platforms. Education Bachelor’s or Master’s Degree in Computer Science, Information Systems, Data Analytics, or a related technical field (or equivalent practical industry experience). Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house. Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you! We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.