Junior Billing Specialist

Job description

Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description We are seeking a detail-oriented Billing Specialist with at least 2 years of experience in billing and invoicing operations. The ideal candidate will be responsible for managing end-to-end billing activities, ensuring invoice accuracy, maintaining billing documentation, and coordinating with internal teams to resolve billing-related issues. Experience working with ERP systems and handling high-volume invoicing environments is preferred. Prepare, review, validate, and process customer invoices in accordance with company policies and billing procedures. Verify supporting documentation prior to invoicing, including purchase orders, service reports, client instructions, and other relevant records. Ensure billing accuracy and compliance with approved pricing, contracts, and commercial terms. Coordinate with operations, finance, and business teams to resolve billing discrepancies and pending invoicing matters. Process billing corrections, credit notes, and support invoice dispute resolution. Upload invoices to customer portals and external billing systems where required. Maintain accurate invoice records and supporting documentation within ERP systems. Monitor invoice turnaround times and support achievement of billing performance targets. Ensure compliance with internal controls, company policies, and billing procedures. Prepare billing-related reports and support billing performance tracking. Participate in process improvement initiatives to enhance billing efficiency and accuracy. Qualifications Bachelor's degree in Finance, Accounting, Commerce, Business Administration, or a related field. Minimum 2 years of experience in billing, invoicing, accounts receivable, or finance operations. Hands-on experience with ERP systems such as Oracle, SAP, Microsoft Dynamics, or similar platforms. Strong understanding of invoicing processes, billing controls, and commercial documentation. Experience handling invoice corrections, credit notes, and billing queries. Good knowledge of Microsoft Excel and reporting tools. Strong attention to detail, organizational skills, and ability to meet deadlines. Excellent communication and stakeholder coordination skills. Preferred Skills Experience working with customer portals and electronic invoicing systems. Knowledge of billing KPIs and performance reporting. Exposure to process improvement and automation initiatives. Additional Information