Junior Collections with French

Job description

Join the team that protects our world - and be part of building something exciting 😊 As part of APi Group, Chubb Fire & Security helps protect millions of people, buildings and critical assets around the world. From hospitals and schools to airports, commercial buildings and essential infrastructure, our work helps safeguard the environments people rely on every day. Now, we are building our Europe Capability Centre in Bucharest and looking for talented professionals who want to be part of something from the very beginning. At this stage, we work in a hybrid model, with 3 days per week from the office, as we continue to stabilize our processes and build a strong, connected team. This is more than just a new job or a new team. It is an opportunity to help create, influence, upgrade, digitalize, optimize processes while also contributing to the culture as ways of working that will define who we are. Your ideas, experience, and perspective will play an important role in how we collaborate, learn and support each other. We want to create an environment where collaboration, ownership, continuous learning and improvement and wellbeing are at the heart of how we work. We believe that growth can happen in all directions - through new responsibilities, new skills, cross-functional opportunities, international exposure and the chance to contribute beyond your immediate role. No matter your position, your ideas, experience and ambitions can help shape both your own career and the future of the organization. If what we are building resonates with your ambitions, values and aspirations for the future, we would love to hear from you 🌟 The Junior Collections with French supports customer receivables management and collection activities while developing expertise in the Order-to-Cash process, in compliance with Group policies and procedures. ​ ​ Key Responsibilities The main responsibilities include in particular: Monitor customer balances and overdue invoices. Follow up on outstanding receivables through email and telephone communications. Send payment reminders in line with established procedures. Record and maintain customer interaction details in the relevant systems. Escalate disputes and collection issues to senior team members when necessary. Support dunning and reminder activities. Collaborate with internal stakeholders to resolve customer issues. Contribute to maintaining accurate customer account information. Support the team in reducing overdue balances and improving collection performance indicators. Key Skills Technical Skills The candidate is expected to have the following skills: Basic understanding of finance, accounting or customer receivables processes. Interest in Order-to-Cash and collection activities. Good knowledge of Microsoft Excel, Outlook and Office applications. Ability to analyse basic financial information and customer accounts. Ability to learn systems and procedures quickly. Ability to work in a structured and high-volume environment. Soft Skills Attention to detail, accuracy and rigor. Strong communication and customer-oriented mindset. Reliability and adherence to procedures and deadlines. Ability to work effectively within a multicultural team environment. Proactivity and willingness to learn. Good organisational and prioritisation skills. Respect for confidentiality and Group ethical standards. Candidate Profile Qualifications / Education University degree or ongoing studies in Accounting, Finance, Economics, Business Administration or a related field. Language Skills French language skills at minimum B1 level. English language skills sufficient for an international business environment. Experience Previous internship, apprenticeship or up to 2 years of experience in customer service, administration, collections, finance or accounting is appreciated but not mandatory. Experience in an international environment or Shared Services Center is considered a plus. Additional Information About Us, Our Culture & What We Can Offer You Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us. #BR-CB