Rentokil Boecker® Junior Credit Controller is held accountable for the below job responsibilities:Submitting all invoices with proper documentation (service reports, breakdowns) via email to customers at the beginning of each monthNegotiating payment plans with customers and setting payment terms and condition accordinglyMaintaining debt records, conducting regular analysis of the credit-control system and implementing changes as needed to reduce bad debts.Analyzing and monitoring all assigned aged debtors in order to reduce outstanding debt and ensuring prompt action is taken for non-payment or continued late paymentOverseeing and initiating collection calls with concerned parties and account holders in order to resolve all outstanding customers debts / billing issues on these complex accounts.Performing customer accounts reconciliation on a monthly basis and sharing outstanding balance with customers where required.Recording all debtors’ communications, payment plans, disputes on OnGuard and ensuring dashboards and tracker sheets are updated on daily basisFollowing up on overdue invoices and payments and implementing company collections procedures as necessaryReporting outstanding debt accounts and payment issues to management on a weekly basisReviewing credit notes or additional billings and negotiating payment plans with debtors where required.Managing the service suspension process for the recovery of debt, actively chasing aged debt and taking the lead in reviewing debtor key accounts.Preparing proposals for delinquency accounts where legal action may be required, and reporting account disputes for Finance management to advise on appropriate actions.Providing continuous coaching and support to the credit control teams to achieve departmental goals and collection targets.Supporting the team by training new joiners on collection systems (OnGuard), processes and procedures.RequirementsBA degree in Accounting, Finance, Business Administration or any relevant fieldExperience of minimum 4 years in a similar roleProficiency in English and Arabic with excellent verbal and written communication skillsKnowledgeable in reporting and monitoring with remarkable attention to details.Effective decision making and problem-solving skillsStrong ability to listen to customers and negotiate solutionsBenefitsCompetitive Salary22 vacation days/year
Rentokil Boecker® Junior Credit Controller is held accountable for the below job responsibilities:
- Submitting all invoices with proper documentation (service reports, breakdowns) via email to customers at the beginning of each month
- Negotiating payment plans with customers and setting payment terms and condition accordingly
- Maintaining debt records, conducting regular analysis of the credit-control system and implementing changes as needed to reduce bad debts.
- Analyzing and monitoring all assigned aged debtors in order to reduce outstanding debt and ensuring prompt action is taken for non-payment or continued late payment
- Overseeing and initiating collection calls with concerned parties and account holders in order to resolve all outstanding customers debts / billing issues on these complex accounts.
- Performing customer accounts reconciliation on a monthly basis and sharing outstanding balance with customers where required.
- Recording all debtors’ communications, payment plans, disputes on OnGuard and ensuring dashboards and tracker sheets are updated on daily basis
- Following up on overdue invoices and payments and implementing company collections procedures as necessary
- Reporting outstanding debt accounts and payment issues to management on a weekly basis
- Reviewing credit notes or additional billings and negotiating payment plans with debtors where required.
- Managing the service suspension process for the recovery of debt, actively chasing aged debt and taking the lead in reviewing debtor key accounts.
- Preparing proposals for delinquency accounts where legal action may be required, and reporting account disputes for Finance management to advise on appropriate actions.
- Providing continuous coaching and support to the credit control teams to achieve departmental goals and collection targets.
- Supporting the team by training new joiners on collection systems (OnGuard), processes and procedures.
Requirements
- BA degree in Accounting, Finance, Business Administration or any relevant field
- Experience of minimum 4 years in a similar role
- Proficiency in English and Arabic with excellent verbal and written communication skills
- Knowledgeable in reporting and monitoring with remarkable attention to details.
- Effective decision making and problem-solving skills
- Strong ability to listen to customers and negotiate solutions
Benefits
- Competitive Salary
- 22 vacation days/year
Rentokil Initial provides services that protect people and enhance lives.We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.We are always looking for hardworking, energetic and enthusiastic individuals to join our business. We're a very welcoming company, many of our colleagues see each other as their family!Our main brands are Rentokil, Initial and Ambius who provide services including pest control, washroom solutions, specialist hygiene, medical waste disposal, property care and also interior/exterior landscaping for companies within any industry.We have over 1800 local service teams across the world covering 91% of global GDP in over 90 of the world’s 100 largest cities across North America, Europe, UK and the Rest of World, Asia and the Pacific.Our main drive is to offer outstanding and consistent customer service, to support our colleagues and promote colleagues from within, all whilst making sure we have the best health and safety standards possible - we want everyone to get home safely.Does this sound like the company for you? Have a look at our vacancies below!
Rentokil Initial provides services that protect people and enhance lives.
We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.
We are always looking for hardworking, energetic and enthusiastic individuals to join our business. We're a very welcoming company, many of our colleagues see each other as their family!
Our main brands are Rentokil, Initial and Ambius who provide services including pest control, washroom solutions, specialist hygiene, medical waste disposal, property care and also interior/exterior landscaping for companies within any industry.
We have over 1800 local service teams across the world covering 91% of global GDP in over 90 of the world’s 100 largest cities across North America, Europe, UK and the Rest of World, Asia and the Pacific.
Our main drive is to offer outstanding and consistent customer service, to support our colleagues and promote colleagues from within, all whilst making sure we have the best health and safety standards possible - we want everyone to get home safely.
Does this sound like the company for you? Have a look at our vacancies below!
