Junior Graphic Designer

Job description

MOO brings brands to life in a sustainable way, with a range of remarkable print and merchandise products. We combine design, technology, manufacturing and service, so that people can connect in memorable ways. Not online but out there, in real life. We started in 2004. Since then we’ve built an award-winning and much-loved brand, with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. We’ve got half a million customers, mostly small and medium businesses in North America, the UK, and Europe – businesses that, like us, get all excited about putting something real and beautiful into people’s hands. Does that make us nerds? Probably, and we’re ok with that. We’ve been given the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Backed by venture capital, we’re part of Tech Nation’s ‘Future Fifty’, recently passing $1bn in lifetime revenue, and featuring in the Guardian’s top 10 UK start-ups list. Ok, we’ll stop bragging now. Today, we’re more than 400 people with our global HQ in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and with our most recent office expansion in Cape Town South Africa. The Customer Design team, a branch of the MOO Creative Department, is a group of highly talented and efficient graphic designers primarily tasked with servicing our valuable Business Customers. MOO is seeking a creative and enthusiastic Junior Graphic Designer to join the company’s fast-growing Customer Design team. As our customer base continues to grow, this role will help the team keep up with demand, creating engaging designs across MOO's product range that help bring our customers' brands to life. **Working hours: 2:00 PM – 11:00 PM SAST (7:00 AM – 4:00 PM EST)** ### The person we want - This is an exciting opportunity in our Cape Town hub for an entry level graphic designer who can produce high-quality, impactful layouts that capture and promote our Business Customers' vision under tight deadlines. - This role requires organization, collaboration, creativity and a keen eye for detail. ### Responsibilities - Create bespoke designs for MOO Business Customers across our full product range that exhibit an adherence to brand guidelines and production specifications - Effectively communicate with Sales, Production and Customer Success to troubleshoot and complete design requests - Ability to quality check and spot on screen file issues to problem solve any customer print and/or design issues - Consistently meet strict turnaround times on all assignments ### About you - Proven knowledge and experience with Adobe Creative Cloud (Indesign, Illustrator, Photoshop) - Basic retouching skills - ability to incorporate changes on raw files - Basic presentation skills - ability to both build presentations and present to our internal and external customers - Fanatical about the smallest of details - Demonstrated digital print knowledge and experience working with digital presses including foil and UV printing - The ability to read, understand and question a brief to deliver exceptional work. - Knowledge of typography and best practices for kerning, leading, tracking and font management - Knowledge and awareness of current design and technology trends and how to apply them to customer design work - An appreciation of creative standards and design best practices - Excellent time management skills - Passionate about people – customers and internal stakeholders, alike - The ability to give and receive constructive feedback to effectively complete design requests - Self-motivated and a team player - Ability and willingness to adapt to change - Relevant design degree or equivelent experience in an artworking role - Portfolio required - examples of AI tool usage, a plus ### Nice To Haves - Customer service experience preferred