Junior Operations Specialist

Job description

HELP US KEEP EVERY PART OF THE BUSINESS RUNNING SMOOTHLY — AND FIND WAYS TO MAKE IT RUN EVEN BETTER. HEY THERE — WE'RE KINSHIP 👋 We're building the content management and project tracking platform for Revit that AEC firms actually want to use — because we've lived the pain ourselves. Our tools help architects, engineers, and BIM managers standardize libraries, track usage, and eliminate chaos. We're looking for a Junior Operations Specialist to join our team in London. Behind every good product is a business that has to run well too — and you'll be the person helping make that happen across finance, HR, security & compliance, sales and marketing. Reporting directly to our CEO, you'll get an inside view of how a tech company actually works. This isn't an office manager or administrative assistant role. Yes, there's hands-on admin, but you'll also help maintain and improve the systems behind each of these areas, and research new projects and initiatives as we grow. This is a graduate role, designed for someone fresh out of university (or close to it). You don't need years of experience — you need curiosity, care, and the drive to learn fast. In return, you'll pick up skills across every part of a tech business and grow into a more focused and responsible role over time. IN THIS ROLE, YOU WILL: - Provide day-to-day operational support across finance, HR, security & compliance, sales and marketing - Handle the admin that keeps things moving — managing customer billing and renewals, maintaining HR files, supporting events, and keeping our CRM up to date - Help maintain our security & compliance program — including our ISO 27001 certification, GDPR documentation, and security questionnaires from customers - Help improve the systems and processes each of these areas runs on - Research new projects and initiatives at the direction of our CEO - Learn how all the parts of a tech business fit together WE THINK YOUR BACKGROUND PROBABLY INCLUDES: - A recently completed degree, or the equivalent in early work experience — this is a graduate role, so we're not expecting a long CV - Some experience keeping things organized, whether for a job, a project, a team or an organization - Experience communicating clearly in plain English, especially in writing - Bonus points if you've used tools like Notion, Slack or a CRM before YOU'RE PROBABLY SOMEONE WHO: - Spots the little things — a wrong number, a missing record, a step in a process that could be smoother - Learns new tools and topics quickly, and enjoys doing it - Manages your time well and can prioritize when several things need attention at once - Enjoys variety and is curious about how businesses actually run — from billing to hiring to closing deals - Takes pride in making things clearer, faster, and better for others WHAT WE OFFER - Competitive salary - A beautiful, plant-filled office in central London (by Southwark tube station) and good coffee (obviously) - A no-BS team of people who love building great software together - A front-row seat to every side of a growing tech company — and room to grow with it - A company that believes in work-life balance We believe the best people come from all backgrounds and walks of life. If this role excites you and you think you have what it takes – even if you don't tick every box – we'd love to hear from you.