Junior Quality Manager (m/f/d)

Job description

JOIN OUR TEAM As a Junior Quality Manager you will work to ensure that our Westwing Collection products meet our high quality standards. You will proactively manage the overall product quality for our existing portfolio of products, taking feedback directly from touchpoints with our suppliers and customers. You will work closely with our Buying, Creative and Engineering teams, to solve problems, determine solutions and implement improvements that will enhance the product experience for our international customer base. This position is permanent and based in Munich . WHAT YOU'LL DO Analyse supplier and product performance data and trends to determine key focus areas for improving overall product quality Work in a cross-functional team to solve problems and implement improvements across our Westwing Collection portfolio, continuously enhancing the quality of our products Leverage AI-driven tools and automation to optimise quality tracking, data analysis, and reporting processes Enhance and refine existing quality standards, adapting them as required for new projects and aligning these with suppliers Build strong, trust based relationships with our suppliers across Asia and Europe, supporting them to improve quality and guiding them through the corrective action process to resolve problems Act as the key point of contact for customer, delivery, and design service teams for all product quality-related issues affecting your product categories YOU COME WITH A bachelors degree in engineering with focus on manufacturing / quality management or a finished apprenticeship within manufacturing, furniture craftsmanship or upholstery 1+ years of experience in a quality management role or working as a furniture craftsman Strong problem-solving and analytical skills with the ability to manage multiple priorities and projects simultaneously Excellent communication and interpersonal skills, enabling effective collaboration with diverse stakeholders Ability to work independently and thrive in a team-oriented environment Fluency in English WHY WESTWING If you are looking for a place where ambition meets creativity, where ideas turn into impact fast, and where people are trusted to grow - you have found it. At Westwing, we’re building the Superbrand in Design with a team that’s shaping the future of beautiful home & living. Here is what you can look forward to: A high-performance culture built on trust, feedback and collaboration An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone A flexible hybrid setup with 3 office days per week - because strong connections and quick collaboration make great ideas happen Work-from-anywhere opportunities for up to 4 weeks per year - as fresh perspectives spark bold ideas 30 days of paid holiday to rest, recharge, and come back ready to create A beautiful, centrally located, dog-friendly office with inspiring spaces, a sunny terrace, and good food - designed for moments that energise and connect Exclusive discounts - 40% off Westwing Collection, 20% off third-party brands (each on non-reduced items), 10% Family & Friends discount, plus special-occasion vouchers Wellbeing support through mental health resources, sports memberships, and preventive care Sustainable mobility options with discounted public transport and JobRad - moving with purpose and care for the planet Support for working parents, including our on-site Westwing Wichtel daycare and a partnership with multilingual provider Elly & Stoffl One annual Social Impact Day to give back to a cause you care about - because being human is our true superpower Team rituals that celebrate results and togetherness - from Movie Nights and Oktoberfest to Summer & Winter Parties ABOUT US Westwing, Europe’s #1 in Beautiful Living e-commerce, is present in 20+ European countries and achieved a GMV (Gross Merchandise Volume) of EUR 507 million in 2025. As Europe’s premium one-stop destination for Design Lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service. Westwing’s team works together on its shared purpose to “Excite people to create homes that unlock the full beauty of life”. Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018. Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd. Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity. Department Quality