Junior Systems Engineer

Job description

Role purpose Are you passionate about technology and ready to build a strong foundation in IT and Information Security? We're looking for a highly motivated and capable Junior Systems Engineer to join our dynamic IT & Infosec team! As a Junior Systems Engineer, you'll be at the heart of our technology operations—working on real-world challenges that impact system performance, security, and compliance. You’ll gain hands-on experience with: • System availability and uptime monitoring • Security best practices and system hardening • Patch management and compliance support • IT asset management and vendor coordination You’ll collaborate closely with our experienced InfoSec team and grow your skills in a fast-paced, supportive environment. If you're driven, detail-oriented, and excited to develop a career in IT and cybersecurity, we’d love to hear from you! Key accountabilities System Administration & Support • Provide daily support for user systems, servers, and applications • Administer and monitor Windows & Linux systems • Handle system performance checks and incident resolution • Manage user accounts and permissions (Active Directory) Patch & Vulnerability Management • Collaborate with InfoSec to fix vulnerabilities • Monitor reports and assist in remediation • Track and document patch compliance System Hardening & Security • Apply secure configurations to systems and devices • Ensure antivirus, endpoint protection, and firewalls are in place • Support secure access and disposal practices Monitoring & Logging • Monitor logs and alerts for health, security, and performance • Set up and maintain system logging • Analyze logs for incident detection and root cause analysis Network & Infrastructure Management • Assist in troubleshooting network issues (IP, DNS, DHCP, VPN) • Support LAN/WAN, firewall, switch, and VPN management • Ensure connectivity uptime and performance Lifecycle & Inventory Management • Manage hardware/software lifecycle from setup to disposal • Maintain inventory of assets, licenses, and warranties • Track support cases and coordinate with vendors Vendor & Contract Management • Liaise with vendors for support, licensing, and escalations • Oversee third-party service coordination and secure disposals Documentation & Compliance • Keep system documentation updated (configs, procedures, architecture) • Support audits and compliance efforts (ISO 27001, SOC 2, etc.) Process Improvement & Collaboration • Contribute to automation and security improvements • Work with DevOps, InfoSec, and other teams on compliance and tech needs Skills and Experience • Microsoft Certified: Microsoft 365 Administrator or similar • CompTIA Security+, Network+, Server+ • Red Hat Certified System Administrator (RHCSA) or RHCE • ITIL Foundation Certification • Knowledge of ISO 27001, SOC 2, NIST, or other security standards • Solid knowledge in both Windows and Linux operating systems • Basic Knowledge in PowerShell, Bash, or other scripting languages is a plus • Familiarity with networking fundamentals and system security practices • Exposure to IT ticketing systems and asset management tools (e.g., Snipe-IT) • Strong analytical and problem-solving skills with attention to detail • Ability to handle multiple tasks in a fast-paced and security-driven environment Education • Bachelor’s degree in computer science, Information Technology, or any degree.