Junior Travel Consultant

Job description

Are you interested in becoming a Ticketing Associate and starting your journey in the exciting travel industry? If you have basic GDS knowledge and strong English communication skills, we’d love to get to know you! ### Key Responsibilities - End-to-end ticketing processes (issue, reissue, refund, etc.) - Respond to customer inquiries with accurate information. - Keep productivity benchmark and accuracy as per team’s minimum standard - Carefully follow instructions and pre-established guidelines to perform assigned tasks - Ensure that all work is processed according to the team’s minimum standard - Report any issues or system limitations to the direct supervisor ### Is this you? - Fresh graduate - Minimum Bachelor's degree from any major; vocational school graduates in tourism welcome to apply - Excellent communication skills in English (written and spoken) Excellent analytical and numerical skills - Prior knowledge in the travel industry and GDS (Sabre, Amadeus, Galileo, etc.) would be beneficial - Willingness to work at both Central Jakarta and BSD City - Ability to work flexible hours, including rotating shifts on a 24/7 schedule