Key Account Manager

Job description

**Company Overview :** Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company. We are seeking individuals to help us in this very exciting journey. As part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI powered RPM solutions to tackle some of the most pressing challenges in healthcare enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models. ### Responsibilities : - **Client Relationship Management:** Build and maintain strong, long-lasting relationships with key clients. Act as the main point of contact for key accounts, addressing any queries or concerns promptly and effectively. - **Revenue Generation and Account Development:** Drive revenue growth within key accounts through effective sales strategies and initiatives, Identify opportunities to upsell or cross-sell products/services to existing clients. Conceptualize, Design and execute on-ground promotional activities, such as events, trade shows, and product demonstrations, to drive brand awareness and engagement. - **Negotiation and Contract Management:** Manage contract negotiations, renewals and amendments, negotiating terms as necessary to maximize value for both parties, Ensure compliance with contractual obligations and service level agreements. - **Problem Resolution:** Proactively identify and address any issues or concerns raised by key clients, working closely with relevant departments to find timely solutions. - **Stakeholder Management:** Effectively identifying and engaging key stakeholders both External and Internal, Share insights and feedback from key clients to inform product/service enhancements and business strategies. - **Team Management and Leadership:** Lead and mentor a team of 4–5 members to drive high performance, collaboration, and effective execution of account strategies. ### Experience: - Master’'s degree in Marketing, Business, or a related field. - 3-5 yrs of account management or sales experience. - Experience in working with hospitals and healthcare preferred. - Strong analytical and problem-solving skills. - Exceptional communication and interpersonal skills. - Willing to travel extensively.