Key Account Manager

Job description

Job Description: About the role The Key Account Manager (KAM) is responsible for driving sales growth, market share, and customer satisfaction within an assigned territory. This role focuses on managing and expanding relationships with key dental accounts and authorized dealer partners, ensuring long-term retention, profitability, and strategic business growth. The KAM acts as the primary point of contact for key customers, providing tailored solutions and fostering strong partnerships across the dental market. What You’ll Do Sales and Business Development Develop and implement sales plans to meet or exceed assigned revenue and growth targets. Identify and acquire new customers and convert competitor accounts to drive portfolio expansion. Lead new business development initiatives and customer acquisition across assigned markets. Manage sales activities within allocated expense budget and ensure effective use of CRM for opportunity management. Account Management Build, maintain, and strengthen long-term relationships with key dental customers and dealer partners. Conduct regular customer business reviews and develop tailored strategies for account growth and retention. Understand customer needs, infrastructure, and decision-making processes to identify strategic growth opportunities. Collaborate with Territory Managers and Business Managers to deliver premium service to high-value customers. Market and Product Expertise Acquire and maintain in-depth knowledge of company products, technologies, and competitive offerings. Provide product demonstrations and training to customers, staff, and stakeholders. Stay informed of industry trends and market dynamics to support sales and marketing efforts. Collaboration and Events Build advocacy and alignment with dealer partners to drive sales and market share. Participate in trade shows, customer events, and internal meetings to promote products and strengthen relationships. Lead or support local marketing initiatives to protect existing business and enhance brand visibility. Job Requirements: What You’ll Bring Bachelor’s degree in business administration, marketing, or related field; or equivalent experience. Minimum 3 years of successful B2B sales experience (dental or medical device industry preferred). Proven ability to meet and exceed sales targets. Valid driver’s license and acceptable driving record. Residence within the assigned territory. Willingness to travel up to 40%, including evenings and weekends as required. Operating Company: Kerr Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.