Key Account Manager

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. Our Benefits Leading global brands. An additional 5 wellness/ leave days per year Career development Hybrid working & parking provided Yearly bonus Hello. We are Haleon. A new global leader in consumer health. Shaped by all who join us. Together, we're improving the everyday health of billions of people. By growing and innovating our global portfolio of leading category brands, including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin and Centrum, through a unique combination of deep human knowledge and trusted science. In addition, we are succeeding in a company that we are in control of. In an environment in which we are co-creating. Are you ready to take the next step in your sales or account management career ? Do you have a passion for consumer health, retail and eCommerce? At Haleon, we're looking for a motivated and commercially curious Key Account Manager to support and grow our partnership with Amazon. This is an exciting opportunity to gain exposure to one of the world’s most innovative retailers while developing your skills across account management, category, analytics, digital retail and commercial planning. Working closely with the National Business Manager, you will support the delivery of joint business plans, promotional activity, forecasting and customer growth initiatives across our portfolio of category-leading brands. Key Responsibilities Support the development and execution of customer business plans with Amazon. Build strong working relationships with key contacts across Amazon and internal Haleon teams. Assist in delivering net sales, market share and profitability objectives. Coordinate promotional planning and evaluate promotional effectiveness. Analyse sales and category data to identify opportunities and provide recommendations. Support forecasting and demand planning activities, highlighting risks and opportunities early. Help drive distribution, ranging and new product opportunities. Partner with Category, Marketing, Supply Chain and Finance teams to deliver customer outcomes. Contribute to improving online customer experience through product visibility, content and digital activation opportunities. Drive continuous improvement initiatives that enhance service, availability and supply chain efficiency. What You'll Bring Experience in FMCG, consumer goods, retail, sales, category, account management or eCommerce. Strong analytical and problem-solving skills. Excellent communication and relationship-building capabilities. Commercial curiosity and a genuine desire to develop customer management skills. High attention to detail, strong organisation and the ability to take ownership of tasks. Confidence working with data and translating insights into practical actions. Proficiency in Excel and Microsoft Office. Exposure, experience or willingness to learn/use Circana/IRI Nielsen, Power BI Diversity, Equity and Inclusion At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. Please note you must have Australian work rights to apply! Job Posting End Date 2026-09-21 Equal Opportunities Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions. Adjustment or Accommodations Request If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. Note to candidates The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.