Key Account Manager

Job description

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! Your Role: Key Account Manager As Key Account Manager, you will join the Commercial team on a 12-month maternity-cover assignment, supporting customers across the Munster region. You will develop sustainable partnerships with veterinary practices, farmers and other animal-health stakeholders, using customer value selling, account management and data-driven insights to deliver customer value and achieve sales objectives. This is a field-based role, with approximately 75% of your time spent with customers and some overnight stays. Your Responsibilities: Build and execute account strategies using customer value selling, commercial acumen and customer insights to achieve sales objectives and deliver customer value. Use real-world data and market insights to identify opportunities and influence veterinary, farm-management and animal-health practices. Provide technical and management support to customers, including disease monitoring, management support, tracking and veterinary training. Develop long-term relationships with key accounts, veterinary professionals, farmers, pet owners and other stakeholders through effective communication, negotiation and presentation. Work with the Technical Consultant and wider cross-functional team to deliver customer solutions, maintain accurate records and promote effective working practices across Elanco. What You Need to Succeed (minimum qualifications): Bachelor’s Degree in Life Science, Veterinary Science, Business, Agriculture or a related discipline. 2+ years of experience in a commercial, sales or account-management role, ideally within animal health, veterinary services, agriculture or a related industry. Strong commercial acumen and the ability to use customer insights and data to influence decisions and achieve results. Technical learning agility, with the ability to understand and communicate scientific or veterinary information clearly. Excellent written and verbal English, with the ability to build relationships and communicate effectively with customers and internal stakeholders. What will give you a competitive edge (preferred qualifications): Experience in pet health, veterinary practice, animal-health sales or the ruminant sector. Demonstrated success in persuasion, influence and negotiation with customers or business partners. Experience developing and executing account strategies and managing long-term customer relationships. Experience delivering technical training or presenting scientific information to veterinary or agricultural audiences. Experience coordinating cross-functional stakeholders or leading activities without direct line responsibility. Additional Information: Travel: Approximately 75% field-based travel, including some overnight stays based on customer and team requirements. Location: Ireland, Munster region. The ideal candidate will be centrally located within the geographical area covered by the role. Work model: Field-based, with digital and virtual technology used where appropriate. Don't meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every single qualification, we encourage you to apply. You may be the right candidate for this role or other roles! #LI-MK1 Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.