Key Account Manager (E-Commerce) Singapore

Job description

Company Description JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘ Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons, which includes Moccona, OldTown and Super in Singapore. In 2025, JDE Peet’s generated total sales of EUR 9.9 billion and employed a global workforce of more than 21,000 employees. Discover more about our journey to deliver a coffee for every cup and a brand for every heart at www.jdepeets.com Job Description As a Key Account Manager (E-Commerce) for Singapore, you will manage day-to-day commercial operations across all online channels. You will drive strategic initiatives to maximize business performance and build strong partnerships with key stakeholders. Key Responsibilities Drive assortment expansion, pricing strategy, and promotional effectiveness Negotiate commercial terms, visibility investments and campaign participation Manage day-to-day Singapore commercial operations across all online channels Conduct stock forecasting and collaborate closely with the supply chain team Drive visibility and promotional planning to maximize performance during key events such as Double Digit Day and Campaign Day Collaborate with the Regional E‑Commerce team to adapt and leverage regional strategies, tools, and playbooks for local eCommerce execution Share market insights and sales performance data with regional partners Implement and localize best practices across platforms Build effective working relationships with online retailers, e-commerce enablers, and internal stakeholders Identify new business opportunities with platform owners and operational improvements with e-commerce enablers Lead the execution of JDE eCommerce Fundamentals Deliver business KPIs including volume, gross profit, on-time wholesale cost, and market share targets Qualifications At least 5 years of experience in eCommerce sales development, including account management, content execution, and marketplace/3rd‑party partner management Experience in Beverage, Food, or FMCG within a digital environment and/or eCommerce marketplace platforms Strong commercial acumen with a proven ability to win in eCommerce channels Entrepreneurial mindset with strong curiosity, ownership and a consumer-first approach Strong ability to collaborate effectively across functions and with partners, leveraging diverse strengths to deliver results Additional Information JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs.