Key Account Manager (German-speaking)

Job description

About The Role Vivid Money is redefining how modern SMEs and corporates manage and optimize their capital — multi-IBAN accounts, high-yield Treasury products, multi-currency infrastructure, FX, cards, and accounting integrations, all in one place. As we scale our SME banking in the DACH region, we're looking for a Key Account Manager to own and grow an existing book of business. This is not a purely new-logo-hunting role — it's about deepening relationships, driving retention, and unlocking the full value of Vivid for accounts that already trust us. If you combine commercial drive with an analytical mindset and want ownership in an AI-first scale-up, this role is for you. Your Mission Maintain and grow your SME book of business, focusing on up-sell, cross-sell and renewals. Proactively build and nurture long-term multi-stakeholder relationships. Maximise feature and product alignment to deliver best value to Vivid clients. Monitor, forecast, build and report on your pipeline within company CRM. Present, negotiate and structure complex pricing models to your designated accounts. Follow account management processes, providing relevant feedback to your management. Act as a voice of the customer and collaborate cross-functionally to enhance user experience. Consistently achieve and exceed company targets. Your Profile A degree in business administration, finance, or a related field (and/or relevant professional experience). A minimum of 2 years experience in Sales and / or Account Management, ideally in the FinTech or financial services sector. Excellent written and verbal English and German; other languages are a plus. Analytical mindset. Proficiency in CRM systems (preferably Salesforce and Aircall). High level of organisation, prioritisation and accountability with willingness to thrive in a fast-paced scale-up environment. KYB, AML and risk mitigation knowledge is a plus. Understanding of specifications of your designed market is a plus. Proficiency in AI tools is a plus. PLEASE PROVIDE YOUR CV IN ENGLISH. Why Join Vivid? You can choose between a Hybrid working model or fully remote set up outside office locations. Be part of building and scaling a cutting-edge department, contributing to its success while growing alongside the company through its exciting life stages. Collaborate with a team of high-performing talents who are deeply passionate about our product and mission. Expand your skills with a dedicated learning budget to fuel your professional growth. If you're looking for an exciting new opportunity to make an impact in the world of finance, Vivid is the perfect place for you. Join our talented team of professionals and help us revolutionize how people think about their money! Compensation range Total target compensation of €50,000 – €70,000 gross annually (base salary + performance-related bonus). Final compensation is determined individually, based on your experience, skills, and the scope of the role, assessed against objective, gender-neutral criteria. About Vivid At Vivid, we're on a mission to change how businesses and individuals manage their money across Europe. For businesses, we build tools that actually make a difference: multi-IBAN accounts, high-yield savings, business cashback, team cards, and accounting integrations that save real time – all in one place. And for individuals, everything you need to grow your wealth: investments in global stocks, ETFs and 150+ cryptocurrencies, cashback, and personalised financial insights. Our mission? Your success. Everyone deserves the chance to see their finances flourish, and we're dedicated to empowering our customers to make this a reality. Founded in 2019 in Berlin by Alexander Emeshev and Artem Iamanov, Vivid has quickly grown into one of Germany's top financial platforms for SMEs and private accounts. Since then, we've expanded rapidly across Europe, earning the trust of over 500,000 customers – and with over €200 million raised and a valuation of €775 million, we're just getting started. We're building Vivid as an AI-native organization – across every function, from product to compliance to operations. For us, this means agents handle the execution while our people focus on architecture, strategy, and decision-making. We want to help define what AI-native looks like in a regulated financial environment – and we're looking for people who want to build that future with us.