Key Account Manager Luxury Sales

Job description

Following a period of growth, we have an exciting opportunity for the right individual to join us as a Key Account Manager, Luxury Sales. This role focuses on building and maintaining strong partnerships with luxury partners, including hotels, travel agencies and intermediaries representing high net-wealth and prestigious clients, with a particular focus on concierges at leading hotels, initially in London and progressing to other UK cities. We are looking for a confident and natural networker who is comfortable opening doors and building relationships from scratch. Presentation skills are central to this role: you will be pitching to partners regularly, from informal conversations at a concierge desk through to formal presentations at senior level, and you will need to be credible and compelling in both. Equally important is a consultative approach to selling. You will take the time to understand how a partner's business actually works, ask the right questions, and translate what you learn into a commercial proposal that genuinely fits. That means being comfortable in the detail and building solutions that hold up over time rather than closing for the sake of it. You will also be commercially focused, experienced in hunting new prospects, able to connect with people at all levels, quick to adapt to different audiences and environments, and confident holding your own in rooms where you may be the only person representing SIXT. YOUR ROLE AT SIXT You build and maintain strong, trusted relationships with concierges, travel decision makers at high-end hotels, agencies and intermediaries representing prestigious clients across the UK You identify and secure new business through concierge referrals and luxury intermediaries, developing lasting revenue streams and growing SIXT's presence in the luxury market You create customized sales approaches including proposals, negotiations and contract agreements, tailored to what each partner and their clients actually need You train and present our offering to partners at every level, from front-line agents and concierges through to business owners and C-suite decision makers, adapting your delivery to the audience in the room You win internal buy-in across all levels of the business, from branch teams to senior stakeholders, to design and implement strategies that ensure consistently high service levels for our partners and their clients You represent SIXT at luxury industry events and networking opportunities, building brand visibility and influence YOUR SKILLS MATTER Proven Expertise You have a strong track record in new business development and account management, winning partnerships from scratch and growing them into lasting revenue streams. Experience with luxury or premium clients is welcome but not essential Presentation and Training You are a confident, compelling presenter, equally comfortable briefing front-line agents and pitching to business owners and C-suite decision makers, and you adapt your delivery to the room Consultative Selling You take the time to understand how a partner's business works, ask the right questions, and build proposals that genuinely fit. You are comfortable in the detail of rates, terms and service levels Communication and Influence You excel in verbal and written communication, inspiring trust with partners and winning buy-in from colleagues at every level internally to get things delivered Business Acumen You are results-driven with entrepreneurial flair and a keen ability to identify and capitalise on opportunities Adaptability and Confidence You move quickly between different audiences and environments, hold your own in any room, and are not easily intimidated Account Management Excellence You manage multiple high-profile accounts with exceptional attention to detail and client care WHAT WE OFFER Competitive Salary & Financial Security Receive a competitive salary and enrol in SIXT’s pension scheme for long-term security, plus a company car from our fleet AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve Generous Time Off Enjoy 25 days of annual leave plus bank holidays Training & Development Benefit from paid training sessions and various development opportunities Exclusive Employee Benefits Access special terms for SIXT car hire and extend these perks to friends and family through our staff rental scheme Health, Wellbeing & Life Assurance Utilize the Medicash health cashback plan and the Yulife wellbeing app, along with in-service life assurance Family-Friendly Support & Assistance Enjoy generous family-friendly provisions and access our Employee Assistance Programme for additional support About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!