Key Account Project Manager (m/f/d)

Job description

Role description As a Key Account Project Manager, you support the management of our Global Key Accounts by coordinating projects, ensuring smooth execution, and acting as a reliable link between the customer and our internal teams. The focus of the role is on hands-on project management, structured coordination, and delivering a high level of service to the customer. You help ensure that customer requests, projects, and initiatives are implemented efficiently and with strong internal collaboration. Your Mission Project Management & Coordination Identify, set up and plan projects with the Global Key Accounts, including timelines and resource coordination Manage project execution and ensure smooth cross-functional collaboration across internal teams Track and document project progress and proactively follow up on open topics Customer Requests & Tenders Coordinate and support the execution of customer tenders (e.g. RFIs/RFQs) Ensure structured processing of customer project requests and requirements Work closely with internal experts to provide timely and consistent responses Service & Delivery Ensure high-quality project delivery and reliable service towards the customer Act as a day-to-day point of contact for project-related topics Support the implementation of customer-specific services and processes Coordinate technical topics and ensure alignment between customer requirements and internal capabilities Minimum Qualifications Academic degree in Business Management, Supply Chain, or a related field 1–2 years of experience in project management, key account support, or a similar role Strong organizational skills and a structured way of working Business proficiency in German and English (written and spoken) Good communication skills and confidence in working with internal and external stakeholders Hands-on mentality and ability to manage multiple topics simultaneously In a nutshell, you are ...a reliable and pragmatic Project Manager ...someone who enjoys coordinating across teams and keeping things on track ...service-oriented with the ability to build strong working relationships with customers Preferred Qualifications Experience with Jira, Confluence, and Excel Interest in supply chain, operations, and customer-specific solutions Why you'll love working here Exciting tasks in an internationally operating, growing family business with flat hierarchies Flexible working hours and a hybrid working model 4 weeks remote work from other EU countries 30 days paid vacation per year Salary bands for a fair corporate culture Monthly allowance of €50 for your BAV Annual 360° feedback loops with clear promotion criteria and an individual career path Responsibility from day one in a company that encourages personal responsibility and growth Relocation costs can be reimbursed on a pro rata basis Regular company events such as summer party, Christmas party Paid team dinners or activities for each team twice a year Free parking right outside the door Perks and benefits: JobRad, subsidized lunch, subsidy for the Deutschlandticket, free language courses and discounted memberships at several gyms and for the Wellpass Fresh fruit, free drinks and snacks in the office