Key Account Representative

Job description

The Opportunity: As part of the new commercial organization structured by categories and distribution channels, the Key Account Representative is responsible for managing and developing a specific category with the assigned customer within their distribution channel, in a complex multi-country environment, balancing global brand strategy and local execution. He/She contributes to the execution of the regional commercial strategy at customer level, ensuring strong alignment with channel and category priorities. In close collaboration with the regional Key Account Management team and cross-functional teams, this role actively contributes to sales performance, optimization of in-market execution, and identification of growth opportunities within assigned accounts. What Your Impact Will Be: Gestion du compte client Contribuer à la performance du modèle de consommation, conformément aux objectifs de l’AOP Intégrer les principes du category management (optimisation de l’assortiment, productivité des linéaires, architecture tarifaire) Accompagner et développer progressivement la relation commerciale avec les clients attribués Contribuer à la préparation et à la mise en œuvre des Joint Business Plans et des accords commerciaux Suivre les assortiments, les référencements et les plans promotionnels au niveau du client Participer aux négociations commerciales en préparant des analyses, des propositions et des insights clients Suivre les indicateurs de performance (chiffre d’affaires, sell-out, marges) Identifier les risques et les opportunités, puis recommander des mesures correctives Exécution commerciale Veiller à la bonne mise en œuvre des plans d’activation en magasin et en ligne S’assurer que l’exécution est alignée sur les priorités des catégories et des marques Analyser la performance des catégories et des clients afin d’éclairer la prise de décision Suivre les tendances du marché et les comportements des consommateurs Suivre la disponibilité des produits en collaboration avec la Supply Chain Mesurer l’efficacité des promotions et contribuer à l’optimisation des investissements commerciaux Garantir la visibilité et la disponibilité des produits clés, conformément aux priorités commerciales Produire régulièrement des rapports de performance et des analyses Contribuer à l’identification de leviers de croissance et de nouvelles opportunités commerciales Coordination transverse Collaborer étroitement avec les équipes Marketing, Go-to-Market, Finance et Supply Chain Contribuer à la planification commerciale (prévisions, activations et lancements) Assurer la circulation de l’information entre les équipes internes et le client S’aligner avec les équipes européennes sur les priorités et les initiatives liées aux catégories What We’re Looking For: 3+ years of experience in account management, commercial, or sales roles, preferably within the FMCG industry. Good understanding of retail dynamics and distribution channels, particularly within the French market; knowledge of the Dutch and Belgian markets would be an advantage. Strong product knowledge and commercial acumen. Ability to work effectively in a matrixed, international environment. Customer-focused with a results-driven mindset. Strong organizational, analytical, and problem-solving skills. Fluent in French and English, both written and spoken. Key Skills Performance analysis and data-driven decision making Client relationship management Cross-functional collaboration Organization and attention to detail Communication and stakeholder management Key Challenges of the Role Ensure strong execution at customer level within a complex matrix organization Balance European strategic priorities with local customer needs Ensure consistent execution of brand and category strategies Drive sales and identify new growth levers Build credibility with customers while supporting negotiations Ce que nous offrons : Salaire annuel brut compris entre EUR 49840 - EUR 59,185 Rémunération variable : participation au Sales Incentive Plan (SIP), avec un objectif de 20 % du salaire de base ; le montant versé est déterminé en fonction des résultats de l’entreprise et de la performance individuelle. Congés payés : 2,5 jours de congés par mois + jours de RTT (au prorata) + jours fériés compensés Organisation de travail hybride Allocation voiture Programme d’assistance aux employés : accès à Modern Health, Headspace et Maven Régime de retraite supplémentaire Plan d’épargne entreprise Participation Assurance santé Assurance dentaire Assurance décès et invalidité Programme Famille : jusqu’à 24 semaines de congé (pour le principal parent ou jusqu’à 12 semaines de congé pour le coparent, intégralement rémunérées à l’arrivée d’un nouvel enfant, aide au retour au travail, parcours vers la parentalité et congé pour soins à la famille. L’ensemble de la rémunération proposée par Mattel repose sur des critères objectifs et neutres du point de vue du genre, tels que le niveau du poste, le lieu de travail, les compétences et l’expérience. Ces informations sont communiquées afin de permettre une transparence des conditions d’emploi. Si votre profil est retenu et qu’un entretien est planifié, nous vous communiquerons des informations complémentaires sur l’ensemble des éléments de rémunération et avantages de Mattel France SAS. Veuillez noter que tout ou partie des avantages mentionnés ci-dessus peuvent évoluer dans le temps, en raison de changements de politique interne ou de la législation. Nous ne vous demanderons pas vos antécédents de rémunération. Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here! You may be just the right candidate for this or other roles. How We Work: We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors: We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower. We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking. We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results. Our Approach to Flexible Work: We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter. Who We Are: Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential. Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more. Visit us at and . Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment. Videos to watch: The Culture at Mattel Corporate Philanthropy Kindly submit your CV in English when applying for this position. CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.