Key Holder (Full-time) @ Gaylord Opryland Magnolia

Job description

YOUR FUTURE BEGINS AT THIS PREMIER DESTINATION At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve. As a Barista Sales Associate and Keyholder in our Coffee Marketplace, you’ll be a vital part of daily operation by crafting delicious beverages, engaging with guests, and supporting store activities to create memorable experiences. This role is perfect for someone who thrives in a fast-paced environment, loves coffee and food, and is passionate about delivering exceptional guest service in a fun, dynamic setting. What You’ll Do: • Craft Quality Beverages& Food Offerings: Prepare and serve coffee, espresso, smoothies, and other café offerings with consistency, quality, and care. • Deliver Guest Service: Create warm, welcoming interactions with guests to ensure every visit is memorable. • Support Marketplace Operations: Maintain cleanliness, follow food safety standards, and ensure proper sanitation at all times. • Engage Guests: Share knowledge of coffee, food items, and marketplace products to enhance the guest experience. • Operational Support: Assist with cashiering, stocking, and keeping the store guest-ready at all times. • Team Collaboration: Work alongside leadership and fellow team members to achieve service and sales goals. • Merchandising Support: Help present food & beverage and retail products in an appealing, organized way. What You Bring: • Food & Beverage Experience: Previous barista, food service or retail experience preferred, but a passion for coffee and guest service is essential. • Coffee Enthusiasm: Interest in learning about coffee and specialty beverages to create and service them with care. • Guest Service Star: Friendly, outgoing, and dedicated to providing exceptional service. • Flexibility: Ability to work mornings, evenings, weekends, and holidays as business needs require. • Positive Energy: A collaborative, upbeat approach that makes work fun and engaging. • Food Safety Awareness: Commitment to following health department standards and proper food handling procedures. A current food handler’s card is preferred, but we will help you obtain one after employment if necessary. • Must Be: 18 years or older to apply Physical Demands: • Frequent standing, walking, and active engagement throughout your shift. • Ability to lift and move up to 40 pounds. • Occasional reaching, climbing, kneeling, or crouching. • We are committed to providing reasonable accommodations to support your success. BRING YOUR PASSION AND TALENT TO OUR TEAM! Ready to make an impact and be part of something extraordinary? Apply today and take the next step in your career journey with us! Event Network celebrates diversity and is proud to be an equal-opportunity employer. We’re committed to creating an inclusive environment for all Team Members. Event Network offers full-time team members a comprehensive total rewards package with a variety of coverage options. • Health and Wellness Benefits: Medical, Dental, and Vision Insurance; plus Voluntary Benefits options 100% paid by employee: Voluntary Life and AD&D Insurance, Short-Term Disability (for employees outside of CA, NY, NJ, HI, RI, Puerto Rico), Accident Insurance, Critical Illness, Hospital Indemnity, and Pet insurance. • Retirement and Savings: 401(k) Retirement Plan; Flexible Spending Accounts (FSA) • Employee Assistance Program (EAP) • Paid Time Off: Vacation Accrual; Sick Time • Nine Paid Holidays • Profit Sharing Bonus Plan • Employee Discounts: 25% discount to shop at our stores; and a separate discount program with exclusive savings on a variety of brand-name products, services, travel, entertainment, tickets, and more.