We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!What You’ll DoDrive Sales & Client Engagement Lead by example in achieving and exceeding individual and store sales goals Proactively engage customers, assess needs, and deliver personalized styling solutions Build and maintain strong client relationships through effective clienteling and follow-up Identify opportunities to cross-sell and upsell to maximize each transaction Leverage product knowledge to confidently communicate value and drive conversions Lead the Sales Floor Inspire and motivate associates to deliver high-performance selling behaviors Create a dynamic, energetic, and results-focused sales culture Coach team members in real time to improve selling techniques and client engagement Execute UNTUCKit University training and reinforce daily performance conversations Deliver Operational Excellence Open and close the store with accountability for results and standards Maintain a visually compelling, sales-focused floor environment Ensure stockroom organization supports selling efficiency Monitor KPIs and contribute insights based on customer feedback and sales trends What You Bring Prior retail leadership or keyholder experience Proven ability to drive sales and influence team performance Strong clienteling skills and a customer-first mindset High energy, strong communication skills, and a passion for results Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have FunRequirementsProven work experience as a Supervisor, Key holder or Assistant ManagerBasic understanding of sales principles and customer service practicesProficiency in Apple products and G-suite, Omni-channel POS systemsSolid communication and interpersonal skillsAbility to work in the store aloneFlexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.High school degreePart Time: Hours May VaryBenefitsRetirement Plan (401k)Paid Time Off ( & Public Holidays)Training & DevelopmentCasual working environmentWellness Resources50-75% employee discount
We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.
If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!
What You’ll Do
Drive Sales & Client Engagement
- Lead by example in achieving and exceeding individual and store sales goals
- Proactively engage customers, assess needs, and deliver personalized styling solutions
- Build and maintain strong client relationships through effective clienteling and follow-up
- Identify opportunities to cross-sell and upsell to maximize each transaction
- Leverage product knowledge to confidently communicate value and drive conversions
Lead the Sales Floor
- Inspire and motivate associates to deliver high-performance selling behaviors
- Create a dynamic, energetic, and results-focused sales culture
- Coach team members in real time to improve selling techniques and client engagement
- Execute UNTUCKit University training and reinforce daily performance conversations
Deliver Operational Excellence
- Open and close the store with accountability for results and standards
- Maintain a visually compelling, sales-focused floor environment
- Ensure stockroom organization supports selling efficiency
- Monitor KPIs and contribute insights based on customer feedback and sales trends
What You Bring
- Prior retail leadership or keyholder experience
- Proven ability to drive sales and influence team performance
- Strong clienteling skills and a customer-first mindset
- High energy, strong communication skills, and a passion for results
- Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun
Requirements
- Proven work experience as a Supervisor, Key holder or Assistant Manager
- Basic understanding of sales principles and customer service practices
- Proficiency in Apple products and G-suite, Omni-channel POS systems
- Solid communication and interpersonal skills
- Ability to work in the store alone
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
- High school degree
- Part Time: Hours May Vary
Benefits
- Retirement Plan (401k)
- Paid Time Off ( & Public Holidays)
- Training & Development
- Casual working environment
- Wellness Resources
- 50-75% employee discount
Founded on the premise that you can dress casually and still look sharp, UNTUCKit was the first to make Shirts Designed to be Worn Untucked back in 2011. Today, we make shirts, polos, Henley, tees, pants, dresses, shoes, and accessories for all shapes and sizes. We’re headquartered in New York’s SoHo neighborhood, with 80+ stores worldwide. The UNTUCKit team is made up of unique, inspiring, and fun-loving members, all of whom help make the brand what it is today. We value each other’s diversity and expertise, while sharing a common thread of dedication, inclusion, and a passion for polished, casual style.
Founded on the premise that you can dress casually and still look sharp, UNTUCKit was the first to make Shirts Designed to be Worn Untucked back in 2011. Today, we make shirts, polos, Henley, tees, pants, dresses, shoes, and accessories for all shapes and sizes. We’re headquartered in New York’s SoHo neighborhood, with 80+ stores worldwide. The UNTUCKit team is made up of unique, inspiring, and fun-loving members, all of whom help make the brand what it is today. We value each other’s diversity and expertise, while sharing a common thread of dedication, inclusion, and a passion for polished, casual style.
