KFC Yum! Center - Receptionist

Job description

POSITION: Receptionist DEPARTMENT: Administration REPORTS TO: HR Manager FLSA STATUS: Non-exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! KFC YUM! CENTER operated by Legends Global is a multi-use entertainment venue in Louisville, Kentucky. The KFC Yum! Center offers a variety of world-class events including concerts, family shows, sporting events and other special events, while providing a clean and safe environment and guaranteeing the ideal entertainment, guest experience and satisfactions. THE ROLE The Receptionist is responsible for greeting guests and providing information about the KFC Yum! Center to callers and on-site visitors. The Receptionist is also responsible for sorting and distributing photocopies, mail, and other related materials to employees, visitors, and contractors. Essential Duties and Responsibilities Operates the phone system in order to effectively respond to callers and retrieve voicemails to forward to appropriate personnel. Answers questions about organization and provides callers with address, directions, information about events at the facility and other information. Monitors front entrance in order to grant permitted visitors access to the building. Ensures that guests sign the visitor’s sheet so that all persons are accounted for. Welcomes on-site visitors in a friendly manner in order to provide an excellent first impression, determines nature of business, announces visitors to appropriate personnel, and directs visitors as needed. Provides applications in order to assist jobseekers. Monitors visitor access when signing in/out. Operates radio dispatch system as needed. Maintains calendar to reserve the Boardroom for upcoming meetings. Receives, sorts, and routes incoming mail and faxes so that all letters/documents are distributed correctly. Distributes paychecks to employees to ensure timely receipt. Coordinates pickups for FedEx mailings to facilitate a timely delivery. Collaborate with other departments within the organization to provide support as needed (laminates credentials necessary for events, etc.). Orders, receives, and maintains office and kitchen supplies so that items are available as needed. Contacts and coordinates with appropriate vendors in order to arrange maintenance on office equipment as necessary. Maintains phone, cell phone, and email contact list in order to accurately list any updates. Performs other duties as assigned, including, but not limited to as filing, typing, photocopying, and collating. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High School diploma or G.E.D. preferred 1 year related experience and/or training; or equivalent combination of education and experience Excellent oral, written, and interpersonal skills Must be highly organized, detail-oriented, resourceful and able to handle multiple tasks simultaneously Enterprising self-starter with the ability to work with limited supervision Must be able to work well with different personalities in a fast-paced environment Must be able to handle highly sensitive and confidential information Exceptional interpersonal and telephone skills Proficient with Microsoft Word, Excel, and Outlook Ability to type 35-40 wpm preferred Detail oriented Ability to work unsupervised and to function both independently and as a team member Skills and Abilities Knowledge of Word Processing software Knowledge of Spreadsheets helpful. COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site (KFC Yum Center) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods of sitting and working on a computer. Ability to occasionally stand, walk, bend, and lift up to 30 pounds. Frequent use of standard office equipment, including phones, printers, and computers. Ability to read screens, review documents, and perform work requiring close visual attention. Ability to communicate effectively in person, by phone, and in writing. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.