Kids for All Seasons Attendant

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway. About the role: The Kids Club Attendant is responsible for creating a safe, engaging, and fun environment for children participating in the Kids For All Seasons program. This role involves supervising activities, ensuring the safety and well-being of children, and delivering memorable experiences that reflect Four Seasons service standards. Job Description Prepare the KFAS facility on a daily basis. React to changes in scheduling, weather or number of children with prepared backup plan. Converse with guests and answer questions regarding the hotel and SPA. Provide orientation of KFAS facility, and when available, of the Recreation Building. Adhere to all corporate core standards in execution of programming. Ensure proper standards of hygiene and functioning of equipment and toys. Assist in handling guest requests, complaints, and any special problems keeping the Management well-informed of action and follow-up Provide personalized service for all VIP’s and KFAS guests on a daily basis. Participate fully in all departmental training as outlined by Management. Fill in any gaps in skills and knowledge. Respond properly in any hotel emergency or safety situation. Perform any other tasks or projects as assigned by the hotel management and staff. Build rapport with and take a genuine interest in all children and parents utilizing the club's child activity services. Supervise on-floor operations and staff during shift. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Requirements: Previous experience working with children in a hotel, childcare, education, recreation, or related environment preferred. Passion for working with children and creating engaging experiences. Excellent interpersonal and communication skills. Energetic, patient, caring, and responsible personality. Ability to work independently and as part of a team. First Aid and CPR certification is an advantage. Flexible to work shifts, weekends, and public holidays. Strong attention to safety and child welfare. We look forward to receiving your application!