Knowledge Base Technical Writer

Job description

Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions - ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’ - we’re committed to transforming workplaces and improving people’s daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. **Your Role in Our Mission:** Our mission is to make the world a better place to work and to achieve this mission we need a Technical Writer to build expert content on our platform and products for our knowledge base. You’ll play a key role in identifying knowledge gaps and building effective content to fill them. You will be technically minded with experience writing communications on technical concepts and workflows for a broad audience that are clear and practical. We’re on a journey to transform our knowledge base into a world-class knowledge hub for our internal client-facing teams and clients. You will be a key part of our knowledge community and play a crucial role in building expertise on our product and platforms. **What's In It For Me?** **Wellbeing and benefits:** We believe people perform at their best when they feel supported both professionally and personally. Our benefits have been designed around five core principles: Fairness, Choice, Balance, Wow and Easy. Benefits vary by country and location and are regularly reviewed to meet the needs of our people. Find out more about our rewards, benefits and wellbeing offering [here](https://careers.rewardgateway.com/rewards-benefits). Flexible, hybrid working: Our offices are available for you as often as you like. Our teams are based in our [Sofia or Plovdiv office](https://careers.rewardgateway.com/our-workspaces).