Knowledge Management (KM) Officer

The Knowledge Management Officer is responsible for capturing, synthesising and translating TRVC’s implementation experience, evidence and lessons into practical knowledge products that support learning, policy dialogue, replication and scale-up of low-emission and climate-resilient rice production. The position ensures that knowledge generated through TRVC’s innovative approaches—including the Pay-for-Results/prize competition mechanism, MRV for low-emission rice, carbon finance and regulatory development, and low-carbon rice market and branding GEDSI and ESS—is systematically documented, validated and made accessible to Government, DFAT, private-sector and development partners. The position works closely with the TRVC technical, M&E/MRV and implementation teams, as well as the Communication Assistant to ensure that evidence and learning are effectively converted into high-quality knowledge products and communicated to relevant audiences. Key Responsibilities 1. Knowledge Capture, Learning and Evidence Synthesis Ensure Knowledge Management activities are well aligned with the project KM strategic approach, TRVC MEL framework and plan, and SNV Vietnam’s programmatic work on Low Emissions Rice Establish and maintain the TRVC knowledge management system, including a structured knowledge repository, knowledge inventory and documentation of key results, innovations, challenges, lessons learned and good practices. Systematically capture and synthesise evidence and learning generated across TRVC components, provinces, crop seasons and implementation partners. Identify emerging lessons, implementation bottlenecks and practices with potential for replication and scale-up, and translate them into actionable learning. 2. Development of TRVC Thematic Knowledge Products Lead and/or coordinate the development of evidence-based KM products (documents, presentations, audio visual materials and KM related events) around TRVC’s priority areas, including: Pay-for-Results / Prize Competition – design, implementation experience, incentives, private-sector engagement, results and lessons for scaling. Low-Emission Rice MRV – MRV system design, remote sensing and field data integration, verification, data integrity, implementation challenges and lessons for national MRV. Carbon Finance and Enabling Framework – carbon project registration, certification, carbon financing mechanisms and policy recommendations emerging from TRVC experience. Low-Emission Rice Market and Branding – market requirements, verification/certification, private-sector application, low-emission rice branding and market linkages. GEDSI – evidence and learning on women’s and other target groups’ access to resources, capacity building, financial services, participation and benefits; sex-disaggregated analysis and lessons for more inclusive rice value chains. Environmental and Social Safeguards (ESS) – documentation and synthesis of ESS implementation, risks, mitigation measures, stakeholder engagement, good practices and lessons relevant to sustainable and responsible rice-sector development. 3. Knowledge Products, Policy Learning and Replication Develop and coordinate high-quality KM products, including thematic learning papers, case studies, technical/learning notes, policy briefs, evidence summaries and replication/scale-up recommendations. Ensure KM products clearly distinguish evidence, lessons learned, implications and recommendations , and are grounded in verified TRVC data and implementation experience. Translate TRVC learning into practical inputs for Government, DFAT, private sector, development partners and other rice-sector stakeholders. 4. Learning Events, Policy Dialogue and Knowledge Sharing Organise and document learning workshops, cross-learning events, technical exchanges and policy dialogues. Facilitate structured reflection with project teams and partners to capture lessons from implementation and convert them into usable knowledge. Work closely with the Communication Officer to ensure validated knowledge and learning are effectively translated into communication and visibility products. 5. Knowledge Quality, Accessibility and Project Legacy Ensure consistency, traceability and quality of evidence used in TRVC KM products, including appropriate referencing of data and sources. Maintain an accessible and well-organised repository of TRVC knowledge products and supporting evidence. Consolidate TRVC’s key knowledge, lessons, tools and evidence into a project legacy/knowledge package to support institutional learning, policy uptake and replication beyond the project period. 6. Cross-cutting Responsibilities Maintain close coordination with the Project team members and relevant SNV teams to ensure timely delivery and compliance. Promote inclusive, responsible, and risk-aware implementation across all project activities. Undertake other duties assigned by the Deputy Team Leader, or Team Leader consistent with the role. University degree in development studies, communications or a related field with specialization in communication/marketing/knowledge management. Knowledge on sustainable agriculture and/or environmental sciences is an asset. Minimum 5 years of relevant experience in knowledge management, programme learning, research, M&E, technical documentation or development programmes. Demonstrated ability to synthesise complex technical and programme evidence into concise, high-quality knowledge products. Strong analytical, writing and editing skills in English and Vietnamese. Experience working with Government, development partners and/or private-sector stakeholders. Experience in climate-smart agriculture, rice value chains, MRV, carbon markets or climate finance is highly desirable. Competencies Strong organization, coordination, analytical and evidence-synthesis skills; Excellent technical writing and editing; Ability to translate complex technical information into practical learning; Strong facilitation and stakeholder engagement skills; Systematic information and knowledge management; High attention to evidence quality and accuracy; Understanding of replication, scale-up and policy learning. Contract Type: Fixed Term Employment contract Contract Duration: 12 months, full-time, with possibility of extension Expected Start Date: ASAP Duty Station: Hanoi Travel to Projects: Travel within Mekong Delta is expected Reports to: Deputy Team Leader How to Apply? If you believe that your credentials meet the outlined profile, we invite you to apply by uploading your CV and letter of motivation in English until we find the candidate. The final deadline for submission is 29th October 2026 . Applicants will be asked to provide contact details for three referees. Please note that we will only reach out to these references with your explicit consent. Only shortlisted candidates will be contacted. If selected to move forward, you will be invited to participate in two interviews with a Selection Committee. SNV is an equal opportunity employer. We strongly encourage female candidates to apply. Working at SNV SNV offers a challenging work environment, opportunities to lead and innovate, and a commitment to growing your skills in a fulfilling and diverse environment. Our staff benefit from and contribute to, an internal and global network of experts. At SNV, inclusivity is at the heart of our ethos. We celebrate the diversity of our workforce and uphold a policy of non-discrimination based on factors such as disability status, religion, ethnic origin, gender, sexual orientation, and more. Vetting SNV carries out rigorous background and reference checks concerning possible safeguarding incidents for all candidates applying for national and internationally determined positions. As SNV participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a request to past employers to fill in a questionnaire regarding Misconduct (sexual exploitation, sexual abuse, or sexual harassment), the “ Statement of Conduct ". This Statement of Conduct adopts the definitions used in the Scheme. SNV is an equal opportunities employer and female candidates are encouraged to apply. We do not appreciate third-party mediation based on this advertisement. SNV is a global development partner, deeply rooted in the countries where we operate. Driven by a vision of a better world where all people live with dignity and have equitable opportunities to thrive sustainably, SNV strengthens capacities and catalyses partnerships that transform agri-food, energy, and water systems. We help strengthen institutions and effective governance, reduce gender inequalities and barriers to social inclusion, and enable adaptation and mitigation to the climate and biodiversity crises. With 60 years of experience and a team of approximately 1,600 people, we support our partners in more than 20 countries in Africa and Asia, tailoring our approaches to different contexts to achieve large-scale impact and create more equitable lives for all. Our CARE principles—Committed to Impact, Adaptive to Context, Respecting Differences, and Expertise in Practice—are at the heart of who we are and the work we do. These principles are embedded in our vision, mission, and strategy, which serve as our compass guiding us towards 2030. For more information on SNV, please refer to our website: Program Summary In the Mekong Delta of Vietnam, SNV Vietnam is implementing the project “Transforming the Rice Value Chain for Climate Resilient and Sustainable Development“ ( TRVC ) in An Giang, Dong Thap, and Kien Giang provinces. The project aims to use a results-based financing mechanism to incentivize private enterprises in the rice value chain (RVC) to invest in scaling sustainable rice production among smallholder farmers (SHFs) and marketing domestically and internationally in the most rice intensive production provinces over five years (2022 2027). It is built on three core strategic objectives, namely (1) improving climate resilience, (2) optimizing rice value chain linkages, and (3) developing carbon markets. The TRVC project aims to build on the successes of the AgResults Vietnam Emission Reduction Challenges Project (AVERP), which piloted the results-based prize incentive model in the Thai Binh province to attract a diverse pool of private sector actors to implement improved rice farming practices. SNV Vietnam is seeking a national candidate to fill the position of Knowledge Management (KM) Officer for its programme.