Knowledge Management (KM) Subject Matter Expert (SME) — Support Agreements

Job description

**Knowledge Management (KM) Subject Matter Expert (SME) — Support Agreements** **Location:** National Capital Region (Washington, DC area) **Work Arrangement**: Hybrid, 3 days onsite/week **Type:** Full-Time **Clearance:** Active Secret security clearance; US citizenship required **Travel:** Up to 10% **Status:** Contingent Upon Award **Company Overview:** Since 2017, Kymber Consulting Group has been blazing a trail through the consulting landscape, providing solutions across healthcare, defense, and civilian sectors. We're trusted advisors for high-visibility, high-impact engagements, rapidly becoming a valued partner within both government agencies and large established firms in the space. Kymber employs a collaborative team approach to deliver high value, tailored, and innovative solutions. Our engagement teams are built to meet each client’s unique needs. Our employees currently support a variety of Defense and Civilian agencies. **Job Summary:** The Knowledge Management SME — Support Agreements is the central hub for the interagency agreements and knowledge assets that govern a Department of Defense (DoD) medical supply chain resilience program. These include memorandums of understanding (MOUs), memorandums of agreement (MOAs), service-level agreements (SLAs), and other support agreements. This position works across DoD and federal interagency partners to ensure data-sharing agreements, operational roles, and policy frameworks are documented, current, and accessible to decision-makers. **Responsibilities and Duties:** - Draft, coordinate, and manage interagency and intra-agency support agreements (e.g., stockpile management and data-sharing agreements with federal partners) in accordance with governing DoD instructions - Ensure each support agreement defines resource commitments, funding, and performance metrics - Research and define acceptable terms, standards, and processes for partnerships, including intake and evaluation processes for prospective industry partners - Manage the full lifecycle of support agreements - Build automated workflows to track routing status, monitor expirations, and keep stakeholders ahead of renewals and renegotiations - Design, build, and maintain a centralized knowledge portal (e.g., SharePoint) with intuitive taxonomy, version control, and role-based access control (RBAC) - Enforce CUI handling procedures for sensitive program information - Draft and finalize data-sharing and interconnection security agreements in coordination with data science and government IT stakeholders - Ensure legal and policy guardrails are in place before external data streams are integrated - Facilitate After Action Reviews (AARs) after operational disruptions and crisis response drills, and translate lessons learned into actionable improvements - Capture tacit knowledge from subject matter experts and convert it into formal standard operating procedures (SOPs) to reduce knowledge loss from personnel turnover. **Qualifications and Skills:** - Bachelor's degree in business administration, public administration, information/knowledge management, or a related field - Minimum of five (5) years of professional experience in knowledge management, interagency agreement management, or program support within DoD or federal agencies - Proficiency with SharePoint, including workflow automation (e.g., Power Automate), document libraries, and version control - Working knowledge of CUI handling requirements and RBAC principles - Excellent written and verbal communication skills, including the ability to brief senior government stakeholders - US citizenship and an active Secret security clearance **Preferred Qualifications** - Direct experience drafting and staffing interagency support agreements under DoDI 4000.19 (e.g., DD Form 1144) - Certified Knowledge Manager (CKM) or equivalent KM certification - Experience with federal health or logistics agency agreements and governance