KYB Specialist

Job description

Hi! We're Mercuryo , and we’re on a mission to redefine finance by blending the best of traditional banking with the power of decentralized finance (DeFi). We believe everyone deserves seamless access to Web3 and traditional financial services, so we're building the platform that makes it real: one that simplifies crypto and integrates it into the broader financial ecosystem. Since launching in 2018, we've grown into a recognized force in the industry, named one of Europe's Fastest-Growing Startups 2025 by Sifted and awarded Best Crypto On-Ramp & Payments Solution 2025 by Cryptonomist. We've partnered with leading brands including Visa, Mastercard, MetaMask, Trust Wallet, Ledger, and Jupiter, powering over 200 products and collaborating directly with major ecosystems like Solana, Consensys, and BNB Chain. Why Mercuryo? Industry Impact Join us in helping world-class Web3 projects onboard millions of new users into the next generation of finance. Innovative Environment Collaborate with more than 300 talented professionals from diverse backgrounds — including banking, SaaS, and Web3 - all united in delivering outstanding user experiences. AI-First Culture We actively integrate AI across the company, from operations and analytics to marketing and product workflows. It helps teams move faster, improve productivity, and focus on high-impact work - while maintaining human oversight and accountability at every step. We see AI as a core part of how our teams innovate, collaborate, and scale. Growth and Learning Our expanding network of 200+ B2B partnerships and a user base of over 7 million means there’s always room to grow your skills, tackle new challenges, and push boundaries. Flexible Culture We’re remote-first, celebrating diversity across 30 countries. At Mercuryo, you’ll be empowered to take ownership of your work, spark creativity, and shape how we move forward together. About the Role: We are looking for an experienced KYB Specialist to support merchant onboarding and business verification within Mercuryo's rapidly growing crypto payments infrastructure. This role sits at the center of our FinCrime operations, ensuring all merchants are onboarded with the highest level of regulatory integrity, operational efficiency, and risk awareness. The successful candidate will be responsible for conducting thorough KYB reviews, processing complex onboarding cases, and ensuring all KYB procedures meet global AML and regulatory standards. We are looking for a detail-oriented, operationally minded professional who thrives in fast-paced fintech environments and maintains an exceptional eye for risk and compliance. Your Role: Conduct end-to-end KYB reviews for merchants, including UBO identification, corporate structure analysis, and document verification. Process onboarding cases across a range of risk profiles, including high-risk industries and complex corporate structures. Ensure all onboarding decisions comply with internal policies, AML frameworks, and regulatory requirements. Maintain rigorous quality and accuracy across all KYB reviews within established SLA targets. Escalate complex or high-risk cases to the KYB Lead or Compliance team as appropriate. Contribute to operational reporting and flag patterns or issues in merchant risk profiles. Support continuous process improvement initiatives and maintain up-to-date procedure documentation. Stay current with evolving regulatory frameworks affecting crypto, fintech, and payments. Collaborate closely with Compliance, Fraud, Transaction Monitoring, Customer Success, and Sales teams to ensure smooth merchant onboarding. What We're Looking For: 2+ years of experience in KYB / AML / Compliance operations. Experience within crypto, fintech, payments, or financial services. Hands-on experience reviewing corporate structures, UBO chains, and onboarding documentation. Strong understanding of AML regulations and KYB frameworks. Exceptional attention to detail and accuracy. Highly organised with the ability to manage workload in a high-volume environment. Strong risk assessment and decision-making skills. Good communication skills and ability to work cross-functionally. What We Offer: Competitive market rate salary and performance-based incentives. 22 days annual leave with an additional 6 company days, plus bank holidays. Comprehensive health insurance plans. Maternity & Paternity leave support. Extensive benefits program. Flexible work schedule and remote work options. Modern offices and co-working spaces across 6 countries. Working equipment. Professional development and training opportunities. Opportunity to shape the initiatives you’re working on. Diverse and friendly team. We are open-minded to new ideas. Join Us! If you're driven to be a part of the Web3 forefront and are keen to leave your mark on this rapidly evolving field, Mercuryo is an excellent choice. Discover our open positions and see how you can contribute to shaping the future! Mercuryo is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit, without regard to race, colour, religion, ethnicity, sexual orientation, nationality, marital status, gender, age, disability, veteran status, or any other characteristic protected by law. Mercuryo is also committed to providing reasonable accommodation during the application process for qualified individuals with disabilities. If you require assistance to complete your application, please contact our Talent Team.