L2 Application Support Engineer

Job description

**Job Title:** L2 Application Support Engineer **Key Skills:** Java, C, ETL, Shell script. **Location:** São Paulo **Mode:** In-person We at **Coforge** are hiring **L2 Application Support Engineer** with the following skill set. **Key Responsibilities** - Work actively with team members to analyze and resolve application issues. - Identify defects, discrepancies, and trends by ways of code debugging or log analysis. - Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas. - Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly. - Automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost. - Identify alerts/processes that can be automated. - Challenge existing application setup, processing and suggest different ways to solve problem or improve stability. - Actively participate in Change management process with view to manage risk in production environment. - Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency. - Develop reports that provide trending statistics to track and manage application health and support service performance. - Willing to learn and troubleshoot/support proprietary technologies not available through market place. **Required Skills & Qualifications** - Computer Science concept of Data Structures in practical use cases. - Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues. - Good unix trouble shooting skills. - Good understanding of ETL / batch processes and capacity management. - Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions. - One of the following Structured or Object Oriented programming languages: Java, C, C++, VB, .NET, ASP or Angular etc. - One of the following Scripting languages: Shell script, Perl, JavaScript or Python etc. - One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2. **Preferred Skills:** - Experience in the Financial Service Industry. - Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud. - Degree in Computer Science. **Posted On:**22-07-2026 **At Coforge, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.**